Loewe Seasonal Client Advisor

LOEWE, a distinguished luxury fashion house founded in Spain in 1846, is renowned for its commitment to craftsmanship and cultural heritage. As part of the LVMH group, LOEWE combines traditional artisanal techniques with modern design under the creative direction of Jack McCollough and Lazaro Hernandez. The brand is celebrated for its vibrant Spanish lifestyle and unparalleled expertise in leather goods, fostering a culture that values diversity and inclusion.

1. Achieve and exceed monthly and yearly sales targets to drive business growth.
2. Deliver exceptional, personalized customer service to build enduring client relationships.
3. Meet individual Key Performance Indicator (KPI) targets through top-tier service.
4. Utilize CRM tools to gather and leverage customer data for personalized engagement.
5. Collaborate with colleagues to enhance workplace experience and maintain a positive environment.
6. Ensure the sales floor and stockroom are organized according to company standards.
7. Contribute to the visual merchandising of products in line with LOEWE’s standards.
8. Uphold LOEWE’s image standards and adhere to company policies.
9. Accurately record customer information in the database.
10. Promote store events through various communication channels.
11. Maintain an organized client book and initiate regular client contact.
12. Address client-related issues, including shipping and alterations.
13. Participate in general housekeeping and store image maintenance.
14. Support shipping, receiving, and inventory control as needed.

1. Over three years of luxury fashion sales experience in a retail environment.
2. Proven track record of exceeding sales targets and building strong client relationships.
3. Exceptional verbal and written communication skills.
4. Strong organizational skills with the ability to multitask.
5. Team-oriented mindset with a collaborative spirit.
6. Ability to thrive in a dynamic, fast-paced environment.
7. Adaptability to cater to diverse customer needs.
8. Willingness to work a flexible schedule, including evenings, weekends, and holidays.

1. Luxury fashion sales expertise
2. Customer relationship management
3. Exceptional communication
4. Organizational proficiency
5. Team collaboration
6. Adaptability
7. Multitasking ability

Minimum of three years in luxury fashion sales within a retail setting.

$22-$25 hourly, depending on skills and experience.

Comprehensive benefits package including medical, dental, vision, disability insurance, paid time off, employee discounts, and a retirement plan with employer contribution.

LOEWE fosters an inclusive culture that values diversity across all dimensions, ensuring all employees feel valued, included, and empowered. The company is committed to providing reasonable accommodations for individuals with disabilities and promotes a collaborative and dynamic work environment.