Loewe Sales Assistant

New York • USA

Sunday, January 5, 2025

LOEWE, a distinguished luxury house established in 1846 in Spain, operates under the creative vision of Jonathan Anderson, who has infused the brand with a vibrant and eclectic artistic influence. As part of the LVMH conglomerate, LOEWE is renowned for its commitment to craftsmanship and its support of modern art, craft, and design globally.

1. Accurately process client transactions on the POS system.
2. Collect client information accurately in the database.
3. Verify merchandise pricing as necessary.
4. Wrap and bag merchandise ensuring the highest standards.
5. Process returns, exchanges, and refunds following company policies.
6. Process all staff sales.
7. Answer phones and ensure proper customer follow-up.
8. Perform register opening and closing, including cash reconciliation.
9. Process all E-reservation and consignment transactions in the system.
10. Assist VIC/BA clients in the absence of the Client Advisor.
11. Manage store repairs from initiation to completion, collaborating with warehouse and HQ.
12. Support store management with special ad hoc projects as needed.
13. Maintain inventory in an efficient, clean, secure, and organized manner.
14. Support sales staff with merchandise needs and post-sale tidying.
15. Assist BOH team in maintaining packaging levels and notify management of replenishment needs.
16. Ensure all merchandise is ticketed.
17. Participate in the timely preparation and completion of inventories and cycle counts.
18. Engage actively in the inventory reconciliation process.
19. Support CRM activities and track assets sent to the stores.
20. Assist in general housekeeping and maintaining the store image.
21. Exemplify brand core values when assisting customers.

1. Minimum 3 years of experience in a similar role and retail setting preferred.
2. Excellent numeracy skills.
3. Strong verbal and written communication skills.
4. Excellent organizational skills.
5. Flexibility to work a retail schedule including evenings, weekends, and holidays.

1. Committed and results-driven.
2. Service-oriented with a consumer focus.
3. Problem-solving abilities.
4. Proficient in Microsoft Word and Excel.

Minimum 3 years of experience in a similar role and retail setting preferred.

The compensation for this position ranges from $21 - $26 hourly, dependent upon candidate’s relevant skills and experience.

A comprehensive benefits package including medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks, and a retirement plan with employer contribution.

LOEWE values diversity and inclusivity, ensuring a welcoming environment for all employees. The company is committed to providing reasonable accommodations for individuals with disabilities and fosters a culture of respect and equality.