Loewe Sales Assistant

LOEWE is one of the world's major luxury houses, founded in 1846 in Spain. Under the creative direction of Jonathan Anderson, LOEWE has crafted a bold new chapter, translating a prismatic and eclectic range of art influences into fashion. The brand's legacy of craftsmanship remains the living soul of the house, reflected in its commitment to supporting modern art, craft, and design globally.

1. Accurately process client transactions on the POS system
2. Collect client information accurately in the database
3. Verify the price of merchandise as necessary
4. Wrap and bag merchandise ensuring the highest standards
5. Process returns, exchanges, and refunds following company policies
6. Process all staff sales
7. Answer phones and ensure proper customer follow-up
8. Register opening and closing, cash reconciliation
9. Process all E-reservation and consignment transactions in the system
10. Assist VIC/BA clients when the Client Advisor is not in-store
11. Manage all repairs in the store from beginning to end
12. Support store management with special ad hoc projects
13. Maintain inventory in an efficient, clean, secure, and organized fashion
14. Support sales staff when merchandise is needed
15. Support BOH team to maintain packaging levels
16. Ensure that all merchandise is ticketed
17. Participate in the timely preparation and completion of all inventories and cycle counts
18. Maintain an active role in the inventory reconciliation process
19. Support with all CRM activities
20. Assist in general housekeeping and maintenance of the store image
21. Exemplify the core values of the brand when assisting customers

1. Committed and driven for results
2. Service orientation with a consumer focus
3. Problem-solver
4. Computer literate, including excellent knowledge of Microsoft Word and Excel
5. Previous experience in a similar role and in a retail setting preferred
6. Excellent numeracy skills
7. Strong verbal and written communication skills
8. Excellent organizational skills
9. Flexibility to work a retail schedule including evenings, weekends, and holidays

1. Customer service skills
2. Interpersonal and communication skills
3. Client service understanding
4. Attention to detail
5. Ability to multitask

Minimum 3 years

The compensation for this position ranges from $21 - $26 hourly. The rate of pay offered will be dependent upon candidate’s relevant skills and experience.

A comprehensive benefits package including medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks, and a retirement plan with employer contribution.

LOEWE values diversity and is an equal opportunity employer. The company ensures that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, and to perform key job functions. The position is based in Green Street, Soho, New York.