Loewe Sales Assistant

Los Angeles • USA

Wednesday, March 12, 2025

LOEWE, a distinguished name in the luxury fashion industry, was established in 1846 in Spain and is renowned for its exceptional craftsmanship and innovative designs. Under the creative direction of Jonathan Anderson, LOEWE has embraced a bold and eclectic vision, seamlessly integrating art influences into its fashion creations. As part of the LVMH group, LOEWE benefits from the resources and prestige of one of the world's leading luxury conglomerates.

1. Accurately process client transactions using the POS system.
2. Collect and maintain client information in the database.
3. Verify merchandise pricing as necessary.
4. Wrap and bag merchandise, ensuring adherence to the highest standards.
5. Process returns, exchanges, and refunds in accordance with company policies.
6. Handle all staff sales transactions.
7. Answer customer calls and ensure proper follow-up.
8. Manage register opening and closing, including cash reconciliation.
9. Process E-reservation and consignment transactions in the system.
10. Assist VIC/BA clients in the absence of the Client Advisor.
11. Oversee store repairs from initiation to completion, collaborating with warehouse and HQ.
12. Support store management with special projects as needed.
13. Maintain inventory in an organized, clean, and secure manner.
14. Assist sales staff with merchandise needs and post-sale tidying.
15. Support BOH team in maintaining packaging levels and notify management of replenishment needs.
16. Ensure all merchandise is ticketed appropriately.
17. Participate in inventory preparation and cycle counts.
18. Engage actively in inventory reconciliation processes.
19. Support CRM activities and track assets sent to stores.
20. Assist in general housekeeping and maintenance of store image.
21. Exemplify brand core values in customer interactions.

1. Minimum 3 years of experience in a similar role within a retail setting.
2. Proven customer service skills and cashier experience.
3. Strong understanding of client service needs and clienteling skills.

1. Commitment to achieving results.
2. Service-oriented with a consumer focus.
3. Problem-solving capabilities.
4. Proficiency in Microsoft Word and Excel.
5. Excellent numeracy skills.
6. Strong verbal and written communication skills.
7. Exceptional organizational skills.
8. Flexibility to work retail schedules, including evenings, weekends, and holidays.

A minimum of 3 years in a similar role within a retail environment is required.

Compensation ranges from $18 to $23 per hour, dependent on skills and experience. A comprehensive benefits package is included.

The position offers a generous benefits package, including medical insurance, bonus structure, paid time off, holiday pay, 401k with automatic employee contribution, and more.

LOEWE fosters an inclusive and diverse workplace culture, valuing the unique contributions of each employee. As an equal opportunity employer, LOEWE is committed to providing reasonable accommodations for individuals with disabilities and ensuring a supportive environment for all.