Loewe Sales Assistant

Los Angeles • USA

Sunday, January 5, 2025

Loewe, a distinguished luxury fashion house established in 1846 in Spain, is renowned for its exceptional craftsmanship and innovative designs. Under the creative direction of Jonathan Anderson, Loewe continues to blend art and fashion, maintaining a commitment to modern art, craft, and design. As part of the LVMH group, Loewe benefits from the resources and prestige of one of the world's leading luxury goods conglomerates.

1. Accurately process client transactions on the POS system.
2. Collect and maintain client information in the database.
3. Verify merchandise pricing as necessary.
4. Wrap and bag merchandise to the highest standards.
5. Process returns, exchanges, and refunds in accordance with company policies.
6. Handle staff sales transactions.
7. Answer phones and ensure proper customer follow-up.
8. Manage register opening and closing, including cash reconciliation.
9. Process E-reservation and consignment transactions.
10. Assist VIP clients when Client Advisors are unavailable.
11. Coordinate store repairs from initiation to completion.
12. Support store management with special projects as needed.
13. Maintain inventory in an organized and secure manner.
14. Assist sales staff with merchandise needs and post-sale tidying.
15. Support back-of-house team with packaging and replenishment needs.
16. Ensure all merchandise is ticketed.
17. Participate in inventory preparation and cycle counts.
18. Engage in inventory reconciliation processes.
19. Support CRM activities and asset tracking.
20. Assist in maintaining store cleanliness and image.
21. Exemplify brand core values when assisting customers.

1. Proven commitment to achieving results.
2. Service-oriented with a strong consumer focus.
3. Problem-solving abilities.
4. Proficiency in Microsoft Word and Excel.
5. Previous experience in a similar retail role preferred.
6. Excellent numeracy skills.
7. Strong verbal and written communication skills.
8. Organizational skills.
9. Flexibility to work evenings, weekends, and holidays.

1. Customer service expertise
2. Cash handling proficiency
3. Interpersonal communication
4. Attention to detail
5. Multitasking ability
6. Organizational skills
7. Technical proficiency with POS systems

Minimum of 3 years in a similar role, preferably within a retail setting.

Hourly rate between $18 and $23, dependent on skills and experience.

Comprehensive benefits package including medical, dental, vision, short and long-term disability, various paid time off programs, employee discounts, and a retirement plan with employer contribution.

Loewe fosters an inclusive and diverse workplace, valuing creativity and collaboration. The company is committed to providing reasonable accommodations for individuals with disabilities and promotes a culture of respect and equality.