Loewe Sales Assistant

LOEWE is one of the world's major luxury houses, founded in 1846 in Spain. Under the creative direction of Jonathan Anderson, LOEWE has crafted a bold new chapter, translating a range of art influences into fashion. The brand is committed to craftsmanship and supports modern art, craft, and design globally.

1. Accurately process client transactions on the POS system
2. Collect client information accurately in database
3. Verify the price of merchandise as necessary
4. Wrap and bag merchandise ensuring the highest standards
5. Process returns/exchanges/refunds following company policies
6. Process all staff sales
7. Answer phones and ensure proper customer follow-up
8. Register opening/closing, cash reconciliation
9. Process all E-reservation and consignments transactions in the system
10. Assist VIC/BA clients when the Client Advisor is not in-store
11. Manage repairs in the store from beginning to end
12. Support store management with special ad hoc projects
13. Maintain inventory in an efficient, clean, secure, and organized fashion
14. Support sales staff when merchandise is needed
15. Support BOH team to maintain packaging levels
16. Ensure that all merchandise is ticketed
17. Participate in the timely preparation and completion of all inventories and cycle counts
18. Maintain an active role in the inventory reconciliation process
19. Support with all CRM activities
20. Assist in general housekeeping and the maintenance of the store image
21. Exemplify the core values of the brand when assisting customers

1. Committed and driven for results
2. Service orientation with a consumer focus
3. Problem-solver
4. Flexibility to work a retail schedule including evenings, weekends, and holidays

1. Proven customer service skills
2. Experience as a cashier
3. Excellent interpersonal and communication skills
4. Strong understanding of client service needs
5. Outstanding clienteling skills
6. Attention to detail
7. Ability to multitask
8. Computer literate, including excellent knowledge of Microsoft Word and Excel
9. Excellent numeracy skills
10. Strong verbal and written communication skills
11. Excellent organizational skills

Previous experience in a similar role and in a retail setting preferred. Minimum 3 years required.

The compensation for this position ranges from $18- $23 hourly. The rate of pay offered will be dependent upon candidate’s relevant skills and experience.

A generous benefits package including medical insurance, bonus structure, paid time off, holiday pay, 401k, automatic employee contribution, and more.

LOEWE values diversity and is an equal opportunity employer. The company ensures reasonable accommodation for individuals with disabilities. The position is based in Los Angeles, California, at the Rodeo Drive location.