Loewe Department Manager - Operations

LOEWE is one of the world’s major luxury houses, founded in 1846 in Spain. Under the creative direction of Jonathan Anderson, LOEWE has crafted a bold new chapter, translating a prismatic and eclectic range of art influences into the medium of fashion. The brand's legacy of craftsmanship remains the living soul of the house, reflected in its ongoing commitment to supporting contemporary art, craft, and design globally.

1. Identify key improvements and operational efficiencies to protect product assets and provide transparent reporting.
2. Support the Store Director in driving standard methodology and optimum processes.
3. Identify gaps in the team's knowledge of store operations and work to develop them.
4. Conduct training for new hires and follow-up trainings on store operating system Cegid.
5. Support team with stock loss targets by implementing new policies and procedures.
6. Drive standard processes concerning optimization of stockrooms and operational excellence.
7. Act as project lead for operational projects, providing support during their launch.
8. Support team in developing understanding of key operational processes.
9. Collaborate with teams to deliver stock optimization analysis and forward planning.
10. Support the CRM team and Store Director in ensuring client data is collected and qualitative.
11. Develop a forecasting tool for business planning for sales, stock, and headcount/payroll projections.
12. Manage relationships with vendors/suppliers to reduce costs and improve services.
13. Work with teams to drive efficiencies in stock organization and storage.
14. Implement compliance for recording gifts received and given to/from clients.
15. Lead Health and Safety compliance in all stores.
16. Review product lines weekly to enhance replenishment potential and drive sales.
17. Examine all aspects of P&L to reduce cost and increase store efficiency.
18. Work closely with Inventory Control & Retail Excellence Operations Manager on reporting and inventory.

1. Minimum of 5 years' retail experience, with at least 3 years in a managerial role.
2. Knowledge of USA Retail Laws, security, and Health and Safety Legislation.

1. Excellent working knowledge of Microsoft Office and Lotus Notes.
2. Ability to lead and develop a team effectively.
3. Strong commercial competence.
4. Passion for customer service and sales floor focus.
5. Ability to work under pressure with time restraints.
6. Effective communication with all internal and external customers.

Minimum 5 years of retail experience, including at least 3 years in a managerial role.

The compensation for this position ranges from $85,000 to $105,000 annually, depending on relevant skills and experience.

A comprehensive benefits package including medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks, and a retirement plan with employer contribution.

The company values diversity and is an equal opportunity employer. The workplace is located in New York, offering a dynamic and inclusive environment.