Loewe Department Manager - Operations

New York • USA

Monday, January 6, 2025

Loewe, a distinguished name in the luxury fashion industry, was established in 1846 in Spain and is now a part of the LVMH conglomerate. Under the creative leadership of Jonathan Anderson, Loewe has embarked on a bold new chapter, merging art influences into fashion while maintaining its rich legacy of craftsmanship. The brand is committed to supporting contemporary art, craft, and design globally.

1. Identify key improvements and operational efficiencies to safeguard product assets and provide transparent reporting to the Store Director and Retail Excellence Operations Manager.
2. Support the Store Director in implementing best practices and optimal processes.
3. Identify and address gaps in the team's knowledge of store operations.
4. Conduct training for new hires and follow-up trainings on the store operating system Cegid.
5. Support the team in achieving stock loss targets by implementing new policies and procedures.
6. Drive standard processes concerning optimization of stockrooms and operational excellence.
7. Lead operational projects and provide support during their launch.
8. Collaborate with teams to deliver stock optimization analysis, reporting, and forward planning.
9. Support the CRM team and Store Director in ensuring qualitative client data collection.
10. Develop a forecasting tool for accurate business planning for sales, stock, and headcount/payroll projections.
11. Manage relationships with vendors/suppliers to reduce costs and improve services.
12. Enhance store efficiency by organizing stock to improve fetch times and logical stockroom flows.
13. Ensure compliance with Health and Safety regulations in line with company policies and Spain legislation.
14. Review product lines weekly to enhance replenishment potential and challenge the Merchandising team.
15. Examine P&L aspects to reduce costs and increase store efficiency.
16. Work closely with Inventory Control & Retail Excellence Operations Manager to maintain accurate reporting and inventory counts.
17. Oversee store facilities.

1. Minimum of 5 years of retail experience, with at least 3 years in a managerial role.
2. Proficiency in Microsoft Office and Lotus Notes.
3. Knowledge of USA Retail Laws, security, and Health and Safety Legislation.
4. Ability to lead and develop a team effectively.
5. Strong commercial competence.
6. Passion for customer service and sales floor focus.

1. Excellent communication and organizational skills.
2. Ability to work independently with high motivation.
3. Strong leadership and team development skills.
4. Ability to deliver under pressure with time constraints.
5. Effective communication with internal and external stakeholders.

Minimum of 5 years in retail, with at least 3 years in a managerial capacity.

$85,000 - $105,000 annually, dependent on skills and experience.

Comprehensive benefits package including medical, dental, vision, short and long-term disability, paid time off, employee discounts, and a retirement plan with employer contribution.

Loewe fosters a diverse and inclusive workplace, valuing equality and providing reasonable accommodations for individuals with disabilities. The company promotes a culture of creativity, craftsmanship, and excellence, encouraging employees to contribute to its rich heritage and contemporary vision.