Loewe Department Manager

London • UK

Thursday, October 16, 2025

Loewe, a distinguished luxury brand established in Spain in 1846, is renowned for its dedication to craftsmanship and cultural innovation. As part of the LVMH group, Loewe operates under the creative direction of Jack McCollough and Lazaro Hernandez, offering a unique blend of intellectual and playful fashion. The brand is committed to inclusivity and values the diversity of its clients and employees alike, fostering an environment where everyone is empowered to contribute their best.

1. Lead and coach a team of client advisors to achieve individual, departmental, and store targets.
2. Foster a positive and cooperative work environment that drives business goals.
3. Set and review individual and team goals, providing regular feedback and coaching.
4. Recruit and develop talent in collaboration with the Store Manager/Director to ensure succession planning.
5. Model exemplary sales techniques and support team members in achieving their KPIs.
6. Enhance client relationships using available resources and tools.
7. Communicate company messages effectively during briefings and meetings.
8. Ensure new employees complete their onboarding successfully for a positive integration.
9. Manage customer flow to maintain high service levels and client satisfaction.
10. Optimize customer database through effective data capture and integrity.
11. Drive sales for assigned product categories, analyzing and improving performance.
12. Enhance team's product knowledge to boost sales and cross-selling.
13. Provide feedback on product performance and market insights to the regional team.
14. Lead store operations in the absence of senior management, including opening and closing duties.
15. Ensure adherence to company policies and procedures, and manage inventory effectively.

1. Proven experience in a similar environment leading diverse teams to success.
2. Strong commercial acumen and ability to develop creative solutions.
3. Passion and knowledge of the managed product category.
4. Client-centric mindset with a commitment to exceeding expectations.
5. Team player willing to work alongside the team to lead and influence.
6. Deep interest in fashion, art, and culture.
7. Fluency in English; additional languages are advantageous.

1. Effective communication and interpersonal skills.
2. Ability to manage and develop a diverse team.
3. Strong analytical and problem-solving skills.
4. Proficiency in managing client relationships and enhancing customer experience.
5. Ability to manage operations and inventory efficiently.

Minimum of 3 years in a similar role within the luxury fashion industry.

Loewe offers a dynamic work environment with opportunities for professional growth and development within the luxury fashion industry.

Loewe promotes a culture of inclusivity and diversity, valuing the unique contributions of each team member. The brand encourages a collaborative and innovative work environment where creativity and cultural appreciation are at the forefront.