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Loewe Department Manager
LOEWE, a distinguished name within the Fashion & Leather Goods sector, is part of the esteemed LVMH Group, renowned for its commitment to luxury and innovation. As an employer, LOEWE offers a dynamic environment where employees are encouraged to learn and grow, surrounded by individuals who are passionate about their craft in a fast-paced and ambitious setting.
- Lead and coach a team of client advisors to achieve individual, departmental, and store targets.
- Support the Store Manager/Director in developing new and existing clients.
- Foster a positive work environment that promotes cooperation and excellence.
- Define and review individual and team goals, providing regular feedback and coaching.
- Identify, recruit, and develop talent in collaboration with the Store Manager/Director.
- Role model sales techniques and support team members in achieving their KPIs.
- Develop long-lasting client relationships using available resources and tools.
- Communicate company messages with passion during briefings and meetings.
- Ensure new joiners have a positive onboarding experience.
- Manage customer flow to ensure high levels of client service.
- Cultivate a client-centric mindset to enhance client experience.
- Drive sales for assigned product categories and analyze performance.
- Enhance team's product knowledge to improve KPI performance.
- Provide feedback to the regional team on product performance and market insights.
- Lead store operations in the absence of senior management.
- Ensure policies and procedures are communicated and implemented.
- Manage inventory and oversee inventory management.
- Perform additional duties and management responsibilities as required.
- Proven experience in a similar environment leading diverse teams to success.
- Strong commercial acumen and ability to develop creative solutions.
- Passion and knowledge of the managed product category.
- Client-centric mindset with a commitment to exceeding expectations.
- Fluent in English and Arabic.
- Effective communication and interpersonal skills.
- Ability to amplify and value diversity.
- Agility and creativity in problem-solving.
- Strong leadership and team management skills.
- Interest in fashion, art, and culture.
Minimum of 5 years of experience in a similar role within the luxury fashion industry.
Opportunities for career growth and development within a prestigious luxury brand.
LOEWE fosters a culture of learning and excellence, where employees are encouraged to pursue their passions and contribute to a collaborative and innovative environment. The company values diversity and creativity, offering a workplace that is both challenging and rewarding.