Loewe Client Advisor

Loewe, a distinguished entity within the luxury fashion industry, was established in Spain in 1846 and is part of the LVMH conglomerate. Renowned for its unparalleled craftsmanship and innovative design, Loewe has evolved under the creative direction of Jonathan Anderson since 2013. The brand is celebrated for its commitment to artisanal techniques, cultural engagement, and its vibrant Spanish heritage, offering a unique blend of tradition and modernity.

1. Achieve individual and store sales objectives.
2. Provide exceptional and memorable client experiences through emotional engagement.
3. Develop and maintain long-lasting client relationships.
4. Communicate regularly with clients via email, phone, and personalized notes.
5. Master and convey the brand's history and heritage.
6. Showcase product categories through knowledge and storytelling.
7. Expand and update the client book using company tools.
8. Collaborate with team members to achieve store objectives.
9. Participate in visual merchandising according to Loewe's standards.
10. Maintain product organization and security in both front and back of house.
11. Support inventory management and perform back of house tasks.
12. Adhere to company policies, procedures, and grooming standards.

1. Proven experience in achieving sales goals and contributing to team success.
2. Experience in a customer-centric role.
3. Deep interest in fashion, art, and culture.
4. Inclusive and open-minded attitude.

1. Effective communication skills.
2. Ability to build and maintain a client portfolio.
3. Service-oriented and adaptable approach.
4. Empathetic and confident demeanor.
5. Commercial mindset with a team player attitude.
6. Fluency in English and Swiss German.

Experience in a similar customer-centric role is required.

Opportunities for career growth within a prestigious luxury brand.

Loewe fosters a dynamic and ambitious work environment where learning and passion for the craft are at the forefront. The company values inclusivity and creativity, aligning with its rich heritage and commitment to cultural engagement.