Loewe Client Advisor

LOEWE, a distinguished name in the luxury fashion industry, was established in Spain in 1846 and is now under the creative direction of Jack McCollough and Lazaro Hernandez. As part of the LVMH Group, LOEWE is renowned for its dedication to craftsmanship, culture, and innovation, with a particular emphasis on leather expertise. The brand is celebrated for its vibrant Spanish lifestyle influences and its commitment to supporting contemporary art and culture globally.

1. Achieve individual and store sales objectives.
2. Provide an exceptional and memorable client experience through engaging interactions.
3. Develop and maintain long-lasting relationships with clients.
4. Communicate regularly with clients via email, phone, messages, or personalized notes.
5. Master and convey the brand's history and heritage.
6. Showcase product categories through knowledge and storytelling.
7. Expand and update the client book using company tools.
8. Collaborate as a team player to contribute to store objectives.
9. Participate in visual merchandising according to LOEWE's standards.
10. Maintain product organization and cleanliness in both front and back of house.
11. Support inventory management and perform ad hoc back of house tasks.
12. Adhere to company policies, including grooming and behavior standards.

1. Proven experience in achieving individual and team goals.
2. Experience in a customer-centric role.

1. Deep interest in fashion, art, and culture.
2. Inclusive and open-minded approach.
3. Confident, service-oriented, adaptable, and empathetic style.
4. Effective communication skills with sensitivity to client portfolio management.
5. Results-driven with a commercial mindset and team player attitude.
6. Fluency in English and German.

Minimum 3 years of experience in a similar role.

LOEWE offers a dynamic work environment with opportunities for continuous learning and career advancement within a prestigious luxury brand.

LOEWE fosters an inclusive culture that values diversity in gender, ethnicity, socioeconomic background, and abilities. The brand is committed to creating an environment where all employees feel valued, included, and empowered to contribute their best.