Loewe Client Advisor

Zurich • Switzerland

Wednesday, January 15, 2025

LOEWE, a distinguished name in the luxury fashion industry, was established in Spain in 1846 and is renowned for its dedication to craftsmanship and culture. As part of the LVMH group, LOEWE has evolved under the creative direction of Jonathan Anderson since 2013, embracing a vibrant and intellectual approach to fashion. The brand is celebrated for its expertise in leather and its commitment to supporting contemporary art and culture globally.

1. Achieve individual and store sales objectives.
2. Engage clients emotionally to provide exceptional and memorable experiences.
3. Develop and maintain long-lasting client relationships.
4. Communicate regularly with clients through various channels.
5. Master and convey the brand's history and heritage.
6. Highlight product categories through knowledge and storytelling.
7. Grow and update the client book using company tools.
8. Collaborate with team members to contribute to store objectives.
9. Participate in visual merchandising according to brand standards.
10. Maintain product organization and security in both front and back of house.
11. Support inventory management and back of house tasks.
12. Adhere to company policies, including grooming and behavior standards.

1. Proven experience in achieving individual goals and contributing to team results.
2. Experience in a customer-centric role.

1. Interest in fashion, art, and culture.
2. Inclusive and open-minded attitude.
3. Confident, service-oriented, adaptable, and empathetic approach.
4. Effective communication skills for client portfolio management.
5. Results-driven with a commercial mindset.
6. Fluency in English and Swiss German.

Experience in a similar customer-centric role is required.

Opportunity to work in a fast-paced and ambitious environment with passionate colleagues.

LOEWE fosters a culture of learning and passion, where employees are encouraged to explore new ideas and collaborate in a dynamic and ambitious setting. The brand values inclusivity, creativity, and a deep appreciation for craftsmanship and culture.