Loewe Client Advisor - Visual Expert

Miami • USA

Tuesday, December 9, 2025

Founded in 1846 in Spain, LOEWE stands as a prominent luxury house renowned for its unparalleled craftsmanship and cultural engagement. As part of the LVMH conglomerate, LOEWE benefits from a rich heritage and a global platform, offering employees the opportunity to be part of a brand that values artisanal techniques and modern design innovation. Under the creative direction of Jonathan Anderson, LOEWE continues to push the boundaries of fashion while maintaining its commitment to supporting contemporary art and culture worldwide.

1. Achieve and exceed monthly and yearly sales targets, contributing to business growth.
2. Deliver exceptional, personalized customer service, fostering long-lasting client relationships.
3. Meet individual Key Performance Indicator (KPI) targets through superior customer service.
4. Utilize CRM tools to collect and leverage customer data for personalized engagement.
5. Collaborate with colleagues to enhance the workplace environment and maintain a positive culture.
6. Ensure the sales floor and stockroom are organized according to company policy.
7. Contribute to the visual presentation of products, adhering to LOEWE’s standards.
8. Uphold LOEWE’s image standards and guidelines.
9. Adhere to all company policies and procedures.
10. Maintain accurate customer records in the database.
11. Promote store events through various communication channels.
12. Maintain an organized client book, ensuring regular client contact and follow-up.
13. Address client-related issues, including shipping and alterations.
14. Participate in general housekeeping and store image maintenance.
15. Support shipping, receiving, and inventory control as needed.
16. Liaise with the Visual Merchandising team to implement global VM guidelines.
17. Provide coaching and feedback to ensure consistent product knowledge and visual execution.
18. Adapt visual merchandising based on store requirements and market trends.
19. Support in-store events, windows, special projects, and installations.
20. Report biweekly to the line manager and VM team.

1. Over three years of luxury fashion sales experience in a retail environment.
2. Proven experience as a visual merchandiser.
3. Demonstrated history of exceeding sales targets and building strong customer relationships.

1. Exceptional verbal and written communication skills.
2. Ability to manage multiple tasks simultaneously.
3. Strong organizational skills and attention to detail.
4. Team-oriented mindset with a collaborative approach.
5. Adaptability in a dynamic work environment.
6. Flexibility to work evenings, weekends, and holidays.
7. Foreign language proficiency is a plus.

Minimum of three years in luxury fashion sales and visual merchandising within a retail environment.

The position offers a comprehensive benefits package, including medical insurance, bonus structure, paid time off, holiday pay, and a 401k plan with automatic employee contributions. LOEWE is committed to diversity and inclusion, providing reasonable accommodations for individuals with disabilities.

LOEWE fosters an inclusive culture that values diversity and empowers employees to contribute their best. The brand is committed to creating a welcoming environment for all genders, ethnicities, and abilities, reflecting its dedication to contemporary art and cultural engagement.