Loewe Client Advisor - Visual Expert

Chicago • USA

Tuesday, March 18, 2025

Loewe, a distinguished name in the luxury fashion industry, is part of the esteemed LVMH group, renowned for its commitment to excellence and innovation. As an employer, Loewe offers a dynamic and enriching environment where creativity and craftsmanship are celebrated. The company is dedicated to fostering talent and providing opportunities for professional growth within the global luxury market.

1. Meet or exceed monthly and yearly sales objectives to drive business growth.
2. Deliver exceptional, personalized customer service, building enduring relationships with clients.
3. Achieve individual Key Performance Indicator (KPI) targets through superior customer engagement.
4. Utilize CRM tools to gather and leverage customer data for personalized client interactions.
5. Collaborate with colleagues to maintain a positive and productive workplace environment.
6. Ensure the sales floor and stockroom are organized according to company standards.
7. Contribute to the visual presentation of products, adhering to Loewe’s guidelines.
8. Uphold the brand's image standards and guidelines consistently.
9. Adhere to all company policies and procedures.
10. Maintain accurate customer records in the database.
11. Promote store events through various communication channels.
12. Manage and update a client book, ensuring regular client contact and follow-up.
13. Address client-related issues promptly, including shipping and alterations.
14. Assist with general housekeeping and store image maintenance.
15. Support shipping, receiving, and inventory control as needed.
16. Liaise with the Visual Merchandising team to ensure global VM guidelines are followed.
17. Provide coaching and feedback to support consistent product knowledge and visual standards.
18. Adapt visual merchandising based on store requirements and market trends.
19. Support visual merchandising for in-store events, windows, and special projects.
20. Report biweekly to the line manager and VM team.

1. Over three years of luxury fashion sales experience in a retail environment.
2. Proven experience in visual merchandising and crafting displays.
3. Demonstrated history of exceeding sales targets and building client relationships.
4. Willingness to work nights and overnights.

1. Exceptional verbal and written communication skills.
2. Strong organizational skills and attention to detail.
3. Ability to manage multiple tasks simultaneously.
4. Team-oriented mindset with a collaborative approach.
5. Adaptability to cater to diverse customer needs.
6. Flexibility to work evenings, weekends, and holidays.
7. Foreign language skills are advantageous but not required.

Minimum of 3 years in luxury fashion sales and visual merchandising.

Comprehensive benefits package including health insurance, employee discounts, and opportunities for professional development.

Loewe fosters a culture of creativity, collaboration, and excellence. The workplace environment is dynamic and fast-paced, encouraging innovation and teamwork. Employees are valued for their unique contributions and are supported in their professional growth.