Loewe Client Advisor

Vienna • Austria

Monday, May 12, 2025

LOEWE, established in Spain in 1846, stands as a prestigious name in the luxury fashion industry, renowned for its dedication to craftsmanship and culture. As part of the LVMH group, LOEWE benefits from the conglomerate's global influence while maintaining its distinct identity under the creative direction of Jonathan Anderson. The brand is celebrated for its innovative approach to fashion, vibrant Spanish lifestyle influences, and unparalleled leather expertise.

1. Achieve individual and store sales objectives.
2. Provide an exceptional and memorable client experience through engaging interactions.
3. Develop and maintain long-lasting client relationships.
4. Communicate regularly with clients via email, phone, messages, or personalized notes.
5. Master and convey the brand's history and heritage.
6. Showcase product categories through expert product knowledge and storytelling.
7. Expand and manage the client book using company tools.
8. Collaborate with team members to contribute to store objectives.
9. Participate in visual merchandising in line with LOEWE's standards.
10. Maintain product organization and cleanliness in both front and back of house.
11. Assist with inventory management and other back of house tasks.
12. Adhere to company policies, including grooming and behavior standards.

1. Proven track record in achieving individual and team goals.
2. Experience in a customer-centric role within the luxury sector.
3. Deep interest in fashion, art, and culture.

1. Inclusive and open-minded approach.
2. Confident, service-oriented, adaptable, and empathetic.
3. Effective communication skills for building and maintaining a client portfolio.
4. Results-driven with a commercial mindset.
5. Fluent in English and German.

A minimum of 3 years in a similar customer-centric role within the luxury sector.

Opportunity to work in a fast-paced, ambitious environment with passionate individuals.

LOEWE fosters a culture that values craftsmanship, creativity, and collaboration. Employees are encouraged to engage with the brand's rich heritage and contribute to its modern interpretations of artistic achievements. The workplace is inclusive, dynamic, and supportive of personal and professional growth.