Loewe Client Advisor

Vienna • Austria

Monday, May 12, 2025

LOEWE, a distinguished name in the luxury fashion industry, was established in Spain in 1846. As a part of the esteemed LVMH group, LOEWE has evolved under the creative direction of Jonathan Anderson since 2013, embracing a new chapter that emphasizes craftsmanship and cultural engagement. The brand is renowned for its playful yet intellectual approach to fashion, vibrant Spanish lifestyle influences, and unparalleled leather expertise. LOEWE's commitment to artisanal techniques and contemporary art underscores its dedication to preserving cultural heritage while innovating in design.

1. Achieve individual and store objectives.
2. Provide an exceptional and memorable client experience through emotional engagement.
3. Develop and maintain long-lasting client relationships.
4. Communicate regularly with clients via email, phone, messages, or personalized notes.
5. Master and convey the brand's history and heritage.
6. Showcase product categories through knowledge and storytelling.
7. Expand and manage the client book using company tools.
8. Collaborate effectively as a team player to meet store objectives.
9. Participate in visual merchandising according to LOEWE’s standards.
10. Maintain product organization and cleanliness in both front and back of house.
11. Assist with inventory management and back of house tasks.
12. Adhere to company policies, including grooming and behavior standards.

1. Proven experience in achieving individual and team goals.
2. Experience in a customer-centric role.
3. Deep interest in fashion, art, and culture.
4. Inclusive and open-minded nature.
5. Confident, service-oriented, adaptable, and empathetic approach.
6. Effective communication skills for building and maintaining a client portfolio.
7. Results-driven with a commercial mindset and team player attitude.
8. Fluency in English and Russian.

1. Client relationship management
2. Product knowledge and storytelling
3. Team collaboration
4. Visual merchandising
5. Inventory management
6. Effective communication
7. Cultural sensitivity

Minimum 3 years of experience in a similar customer-centric role.

Opportunity to work in a fast-paced, ambitious company with passionate individuals.

LOEWE fosters a dynamic and inclusive workplace culture that values creativity, collaboration, and a deep appreciation for craftsmanship and cultural heritage. Employees are encouraged to engage with the brand's rich history while contributing to its innovative future.