Loewe Client Advisor

Vienna • Austria

Thursday, February 27, 2025

LOEWE, established in Spain in 1846, stands as a pillar of the luxury fashion industry, renowned for its dedication to craftsmanship and cultural heritage. As part of the LVMH group, LOEWE benefits from the conglomerate's extensive resources and global reach. Under the creative direction of Jonathan Anderson since 2013, the brand has embraced a modern ethos that marries traditional craftsmanship with contemporary art and culture, making it a dynamic and innovative workplace.

1. Achieve individual and store sales objectives.
2. Provide exceptional and memorable client experiences through emotional engagement.
3. Develop and maintain long-lasting client relationships.
4. Communicate regularly with clients via email, phone, and personalized notes.
5. Master and convey the brand's history and heritage.
6. Showcase product categories through expert knowledge and storytelling.
7. Expand and manage a client book using company tools.
8. Collaborate with team members to meet store objectives.
9. Participate in visual merchandising according to brand standards.
10. Maintain product organization and cleanliness both front and back of house.
11. Support inventory management and perform ad hoc back-of-house tasks.
12. Adhere to company policies, including grooming and behavior standards.

1. Proven track record in achieving individual and team sales goals.
2. Experience in a customer-centric role within the luxury sector.
3. Strong interest in fashion, art, and culture.
4. Inclusive and open-minded attitude.

1. Effective communication and sensitivity in client interactions.
2. Service-oriented and adaptable approach.
3. Commercial mindset with a team player attitude.
4. Fluency in English and German.

Minimum of 3 years in a similar customer-centric role.

Competitive benefits package including opportunities for career growth within the LVMH group.

LOEWE fosters a culture of creativity and innovation, deeply rooted in its commitment to craftsmanship and cultural appreciation. The workplace is dynamic, with a focus on collaboration and personal growth, reflecting the brand's dedication to supporting contemporary art and culture.