Loewe Client Advisor

Sydney • Australia

Wednesday, November 19, 2025

LOEWE, a distinguished name in the luxury fashion industry, was established in Spain in 1846 and is now a part of the esteemed LVMH group. Under the creative direction of Jack McCollough and Lazaro Hernandez, LOEWE is celebrated for its dedication to craftsmanship and cultural heritage, offering a unique blend of intellectual and playful fashion. The brand is renowned for its expertise in leather and commitment to supporting contemporary art and culture globally.

1. Deliver exceptional customer service by greeting, listening, assisting, and advising clients to exceed their expectations.
2. Represent the brand's history and heritage with pride.
3. Utilize exceptional product knowledge to effectively cross-sell and upsell.
4. Engage with a diverse clientele to foster long-lasting relationships.
5. Expand and maintain a client book, updating client information using company tools.
6. Collaborate with team members to achieve store objectives.
7. Participate in visual merchandising in line with LOEWE’s standards.
8. Ensure products are maintained in an efficient, clean, and organized manner both front and back of house.
9. Assist with inventory management and other back-of-house tasks.
10. Adhere to company policies, including grooming and behavior standards.

1. Minimum 2-3 years of fashion sales experience in a retail setting, preferably in luxury retail or ready-to-wear.

1. Strong client relationship-building skills through structured outreach and clienteling.
2. Proven track record of achieving or exceeding sales targets and KPIs.
3. Advanced product knowledge with a focus on cross-selling and upselling.
4. Ability to support inventory control and back-of-house operations.
5. Experience in executing visual merchandising plans.

Minimum 3 years of experience in fashion sales, with a preference for luxury retail environments.

LOEWE offers a dynamic work environment that values diversity and inclusion, providing opportunities for professional growth and development within the luxury fashion industry.

LOEWE fosters an inclusive culture that values the uniqueness of its clients and employees, welcoming all genders, ethnicities, socioeconomic backgrounds, and abilities. The company is committed to creating an environment where everyone feels valued, included, and empowered to contribute their best.