Loewe Client Advisor

LOEWE, established in Spain in 1846, is a leading luxury house known for its dedication to craft and culture. Under the creative direction of Jonathan Anderson since 2013, LOEWE has embraced a modern, playful approach to fashion while maintaining its rich legacy of craftsmanship and expertise in leather. The brand is committed to supporting contemporary art, craft, and culture globally.

1. Achieve individual and store objectives.
2. Connect with clients in an engaging emotional way to provide an exceptional and memorable client experience.
3. Engage with all clients and develop long-lasting relationships.
4. Maintain relations with clients through regular communication and connection via email, phone, messages, or personalized notes.
5. Master and transmit the brand's history and heritage.
6. Highlight product categories through product knowledge and storytelling.
7. Develop and grow the client book, updating client information on relevant company tools.
8. Perform as a team player, participating and collaborating in all activities contributing to the overall objectives of the store.
9. Actively participate in visual merchandising in accordance with LOEWE’s visual standards.
10. Maintain products in an efficient, clean, secure, and organized manner; front and back of house.
11. Support with back of house tasks and inventory management.
12. Follow the company’s policies and procedures including LOEWE’s standards in terms of grooming and behavior.

1. Proven experience in achieving individual goals and contributing to team results.
2. Experience within a similar client-centric role.
3. Naturally inclusive and open-minded.
4. Confident, service-oriented, adaptable, and empathetic in style and approach.
5. Effective communication skills with the sensitivities to build and maintain a client portfolio.
6. Results-driven with a commercial mindset without compromising on the team player attitude.
7. Flexible and agile, strong adaptation spirit.
8. A deep interest in Fashion, Art, and Culture.
9. Fluent in English. Swedish is a strong plus.

Minimum 3 years

Opportunity to work in a fast-moving and ambitious company with passionate people.

The role is based in Stockholm, Sweden, within a company that values craft, culture, and a vibrant Spanish lifestyle. The workplace is inclusive, dynamic, and focused on delivering exceptional client experiences.