Loewe Client Advisor
Founded in 1846 in Spain, LOEWE stands as a beacon of luxury, celebrating over 175 years of excellence. As part of the esteemed LVMH group, LOEWE has redefined itself under the creative direction of Jonathan Anderson since 2013, embracing a philosophy that intertwines craft and culture. The brand is renowned for its playful yet intellectual approach to fashion, vibrant Spanish lifestyle influences, and unparalleled leather craftsmanship. LOEWE's commitment to artisanal techniques and contemporary art underscores its dedication to cultural heritage and innovation.
- Achieve individual and store sales objectives.
- Engage clients emotionally to provide exceptional and memorable experiences.
- Develop and maintain long-lasting client relationships.
- Communicate regularly with clients through various channels.
- Master and convey the brand's history and heritage.
- Showcase product categories through knowledge and storytelling.
- Expand and update the client book using company tools.
- Collaborate as a team player to achieve store objectives.
- Participate in visual merchandising according to brand standards.
- Maintain product organization and security in both front and back of house.
- Assist with inventory management and other back-of-house tasks.
- Adhere to company policies, including grooming and behavior standards.
- Proven experience in achieving individual and team goals.
- Experience in a customer-centric role.
- Deep interest in fashion, art, and culture.
- Inclusive and open-minded nature.
- Confident, service-oriented, adaptable, and empathetic approach.
- Effective communication skills for building and maintaining a client portfolio.
- Results-driven with a commercial mindset and team player attitude.
- Fluency in English and French.
- Customer engagement and relationship building
- Product knowledge and storytelling
- Team collaboration
- Visual merchandising
- Inventory management
- Effective communication
Beginner level experience in a customer-centric role is required.
Opportunity to work in a fast-paced and ambitious environment with passionate individuals.
LOEWE fosters a dynamic and inclusive workplace culture that values creativity, collaboration, and a deep appreciation for art and craftsmanship. Employees are encouraged to embrace the brand's rich heritage while contributing to its innovative future.