Loewe Client Advisor

Short Hills • USA

Wednesday, May 28, 2025

Loewe, a distinguished name in the luxury fashion industry, is part of the LVMH Group, renowned for its commitment to craftsmanship and innovation. Established in 1846, Loewe continues to uphold its rich heritage while embracing contemporary art and design under the creative direction of Jonathan Anderson. The brand is celebrated for its prismatic and eclectic influences, making it a leader in the luxury market.

1. Achieve and exceed monthly and annual sales targets, contributing to the overall business growth.
2. Deliver exceptional, personalized customer service, fostering long-lasting relationships with clients.
3. Demonstrate comprehensive knowledge of Loewe's products, history, and heritage.
4. Utilize CRM tools to gather and leverage customer data for personalized engagement.
5. Collaborate effectively with colleagues to maintain a positive and productive work environment.
6. Ensure the sales floor and stockroom are organized according to company standards.
7. Contribute to the visual merchandising of products, adhering to Loewe's guidelines.
8. Maintain accurate client records and initiate regular contact to enhance client relationships.
9. Promote store events through various communication channels.
10. Address client-related issues promptly, including shipping and alterations.
11. Support inventory control and shipping/receiving processes as needed.

1. Minimum of three years of experience in luxury fashion sales within a retail environment.
2. Proven track record of exceeding sales targets and building strong customer relationships.

1. Exceptional verbal and written communication skills.
2. Strong organizational skills with attention to detail.
3. Ability to manage multiple tasks simultaneously in a fast-paced environment.
4. Team-oriented mindset with a collaborative approach.
5. Adaptability to cater to diverse customer needs.
6. Willingness to work flexible hours, including evenings, weekends, and holidays.

Candidates must have a minimum of three years of experience in luxury fashion sales within a retail environment, demonstrating a history of exceeding sales targets and fostering strong customer relationships.

The position offers a comprehensive benefits package, including medical insurance, a bonus structure, paid time off, holiday pay, and a 401k with automatic employee contributions. The company is committed to diversity and inclusion, providing equal opportunities and reasonable accommodations for individuals with disabilities.

Loewe fosters a culture of creativity and collaboration, valuing diversity and inclusion within its workforce. The brand encourages a dynamic and fast-paced work environment where team members are empowered to contribute to the brand's legacy of craftsmanship and innovation.