Loewe Client Advisor

LOEWE, a distinguished luxury fashion house established in Spain in 1846, is renowned for its commitment to craftsmanship and cultural heritage. As part of the LVMH conglomerate, LOEWE operates under the visionary leadership of Creative Directors Jack McCollough and Lazaro Hernandez. The brand is celebrated for its intellectual yet playful approach to fashion, vibrant Spanish lifestyle influences, and unparalleled leather expertise. LOEWE values diversity and inclusivity, fostering a culture that embraces individuals from all backgrounds and abilities.

1. Achieve individual and store sales objectives.
2. Provide exceptional and memorable client experiences through emotional engagement.
3. Develop and maintain long-lasting client relationships.
4. Communicate regularly with clients via email, phone, and personalized notes.
5. Master and convey the brand's history and heritage.
6. Highlight product categories through expert knowledge and storytelling.
7. Expand and update the client book using company tools.
8. Collaborate as a team player to meet store objectives.
9. Participate in visual merchandising according to LOEWE's standards.
10. Maintain product organization and security both front and back of house.
11. Support inventory management and perform ad hoc back of house tasks.
12. Adhere to company policies, including grooming and behavior standards.

1. Proven experience in achieving individual and team goals.
2. Experience in a customer-centric role.

1. Interest in fashion, art, and culture.
2. Inclusive and open-minded attitude.
3. Confidence and adaptability in service-oriented roles.
4. Effective communication skills for client portfolio management.
5. Results-driven with a commercial mindset.
6. Fluency in English and French.

Beginner level experience in a customer-centric role is required.

LOEWE offers a dynamic work environment with opportunities for personal and professional growth. Employees are part of a team that values diversity and inclusivity.

LOEWE fosters a culture of creativity and inclusivity, valuing the unique contributions of each team member. The brand is committed to supporting contemporary art, craft, and culture, creating an environment where employees feel valued and empowered.