Loewe Client Advisor

LOEWE, established in Spain in 1846, stands as a prestigious entity within the luxury fashion sector, renowned for its dedication to craftsmanship and cultural engagement. As part of the LVMH conglomerate, LOEWE benefits from a rich heritage and a commitment to innovation under the creative direction of Jack McCollough and Lazaro Hernandez. The brand's ethos is deeply rooted in artisanal excellence and a vibrant Spanish lifestyle, making it a leader in the luxury leather goods market.

1. Achieve individual and store sales objectives.
2. Provide an exceptional and memorable client experience through emotional engagement.
3. Develop long-lasting client relationships.
4. Maintain client relations through regular communication via email, phone, and personalized notes.
5. Master and convey the brand's history and heritage.
6. Highlight product categories through knowledge and storytelling.
7. Develop and maintain a client book, updating client information using company tools.
8. Collaborate as a team player to contribute to store objectives.
9. Participate in visual merchandising according to LOEWE’s standards.
10. Maintain product organization and security in both front and back of house.
11. Support inventory management and back of house tasks.
12. Adhere to company policies, including grooming and behavior standards.

1. Proven experience in achieving individual and team goals.
2. Experience in a customer-centric role.

1. Interest in fashion, art, and culture.
2. Inclusivity and open-mindedness.
3. Confidence and adaptability in service orientation.
4. Effective communication skills.
5. Ability to build and maintain a client portfolio.
6. Results-driven with a commercial mindset.
7. Fluency in English and French.

Previous experience in a similar customer-centric role is required.

LOEWE offers a dynamic work environment with opportunities for personal and professional growth within the luxury fashion industry.

LOEWE fosters an inclusive culture that values diversity and encourages all employees to contribute their best. The company is committed to welcoming individuals of all genders, ethnicities, socioeconomic backgrounds, and abilities.