Loewe Client Advisor

LOEWE, established in Spain in 1846, stands as one of the preeminent luxury houses globally, renowned for its dedication to craftsmanship and culture. As part of the LVMH conglomerate, LOEWE benefits from a rich legacy and a commitment to artisanal excellence, particularly in leather goods. Under the creative direction of Jack McCollough and Lazaro Hernandez, the brand is celebrated for its intellectual yet playful approach to fashion, embodying a vibrant Spanish lifestyle.

1. Achieve individual and store sales objectives.
2. Engage clients emotionally to provide exceptional and memorable experiences.
3. Develop and maintain long-lasting client relationships.
4. Communicate regularly with clients through various channels.
5. Master and convey the brand's history and heritage.
6. Showcase product categories through expert knowledge and storytelling.
7. Expand and update client information in company systems.
8. Collaborate with team members to achieve store objectives.
9. Participate in visual merchandising according to brand standards.
10. Maintain product organization and cleanliness in both front and back of house.
11. Assist with inventory management and other back-of-house tasks.
12. Adhere to company policies, including grooming and behavior standards.

1. Proven experience in achieving individual and team goals.
2. Experience in a customer-centric role.
3. Deep interest in fashion, art, and culture.
4. Inclusive and open-minded attitude.
5. Confident, service-oriented, adaptable, and empathetic approach.
6. Effective communication skills for client portfolio management.
7. Results-driven with a commercial mindset and team player attitude.
8. Fluency in English and French.

1. Client engagement and relationship building
2. Product knowledge and storytelling
3. Team collaboration
4. Visual merchandising
5. Inventory management
6. Communication
7. Bilingual proficiency in English and French

Experience in a similar customer-centric role is required, with a proven track record of achieving individual and team goals.

Employees enjoy a dynamic work environment with opportunities for professional growth and development within the luxury fashion industry.

LOEWE fosters a culture that values diversity and inclusivity, welcoming individuals of all genders, ethnicities, socioeconomic backgrounds, and abilities. The company is committed to creating an environment where everyone feels valued, included, and empowered to contribute their best.