Loewe Client Advisor

LOEWE, a distinguished luxury fashion house established in Spain in 1846, is renowned for its dedication to craftsmanship and culture. As part of the LVMH conglomerate, LOEWE has evolved under the creative direction of Jonathan Anderson since 2013, embracing a vibrant and intellectual approach to fashion. The brand is celebrated for its expertise in leather and its commitment to supporting contemporary art and culture globally.

1. Achieve individual and store sales objectives.
2. Provide exceptional and memorable client experiences through engaging interactions.
3. Develop and maintain long-lasting client relationships.
4. Communicate regularly with clients via email, phone, messages, or personalized notes.
5. Master and convey the brand's history and heritage.
6. Showcase product categories through knowledge and storytelling.
7. Expand and update the client book using company tools.
8. Collaborate with team members to achieve store objectives.
9. Participate in visual merchandising according to LOEWE's standards.
10. Maintain product organization and cleanliness in both front and back of house.
11. Support inventory management and perform ad hoc back of house tasks.
12. Adhere to company policies, including grooming and behavior standards.

1. Proven experience in achieving individual and team goals.
2. Experience in a customer-centric role.
3. Deep interest in fashion, art, and culture.
4. Inclusive and open-minded attitude.
5. Confident, service-oriented, adaptable, and empathetic approach.
6. Effective communication skills for building and maintaining a client portfolio.
7. Results-driven with a commercial mindset and team player attitude.
8. Fluency in English and French.

1. Client relationship management
2. Sales achievement
3. Product knowledge
4. Storytelling
5. Team collaboration
6. Visual merchandising
7. Inventory management
8. Effective communication

Minimum of 3 years in a similar customer-centric role.

Opportunity to work in a fast-moving and ambitious company with passionate colleagues.

LOEWE fosters a culture of learning and passion, where employees are encouraged to engage with the brand's rich heritage and contribute to its innovative future. The workplace is dynamic and inclusive, valuing creativity and collaboration.