Loewe Client Advisor

LOEWE, a distinguished name in the luxury fashion industry, was established in Spain in 1846. As a part of the esteemed LVMH group, LOEWE is renowned for its dedication to craftsmanship, culture, and innovation. Under the creative direction of Jack McCollough and Lazaro Hernandez, the brand is celebrated for its vibrant Spanish lifestyle, intellectual approach to fashion, and unparalleled leather expertise. LOEWE is committed to fostering an inclusive environment that values diversity and empowers individuals to contribute their best.

1. Achieve individual and store sales objectives.
2. Provide an exceptional and memorable client experience through emotional engagement.
3. Develop and maintain long-lasting client relationships.
4. Communicate regularly with clients via email, phone, or personalized notes.
5. Master and convey the brand's history and heritage.
6. Showcase product categories through knowledge and storytelling.
7. Expand and update the client book using company tools.
8. Collaborate as a team player to meet store objectives.
9. Participate in visual merchandising according to LOEWE's standards.
10. Maintain product organization and cleanliness both front and back of house.
11. Support inventory management and back of house tasks.
12. Adhere to company policies, including grooming and behavior standards.

1. Proven experience in achieving individual and team goals.
2. Experience in a customer-centric role.

1. Interest in fashion, art, and culture.
2. Inclusivity and open-mindedness.
3. Confidence and adaptability in service orientation.
4. Effective communication skills for client portfolio management.
5. Results-driven with a commercial mindset.
6. Fluency in English and French.

Previous experience in a customer-centric role is required, with a proven track record of achieving individual and team goals.

LOEWE offers a dynamic work environment where employees can learn and grow daily, surrounded by passionate individuals in a fast-paced and ambitious company.

LOEWE prides itself on a culture that embraces diversity and inclusion, welcoming individuals of all genders, ethnicities, socioeconomic backgrounds, and abilities. The brand is dedicated to ensuring that everyone feels valued, included, and empowered to contribute their best.