Loewe Client Advisor

LOEWE, a distinguished name in the luxury fashion industry, was established in Spain in 1846. As part of the LVMH Group, LOEWE is renowned for its commitment to craftsmanship and culture, under the creative direction of Jack McCollough and Lazaro Hernandez. The brand is celebrated for its intellectual yet playful approach to fashion, deeply rooted in Spanish lifestyle and exceptional leather expertise. LOEWE values artisanal techniques, modern interpretations of historical artistry, and supports contemporary art and culture globally.

1. Achieve individual and store sales objectives.
2. Provide an exceptional and memorable client experience through engaging interactions.
3. Develop and maintain long-lasting client relationships.
4. Communicate regularly with clients via email, phone, messages, or personalized notes.
5. Master and convey the brand's history and heritage.
6. Showcase product categories through knowledge and storytelling.
7. Expand and update the client book using company tools.
8. Collaborate with team members to contribute to store objectives.
9. Participate in visual merchandising according to LOEWE’s standards.
10. Maintain product organization and security in both front and back of house areas.
11. Support inventory management and perform ad hoc back of house tasks.
12. Adhere to company policies, including grooming and behavior standards.

1. Proven experience in achieving individual goals and contributing to team results.
2. Experience in a customer-centric role.
3. Interest in fashion, art, and culture.
4. Inclusive and open-minded attitude.
5. Confident, service-oriented, adaptable, and empathetic approach.
6. Effective communication skills for client portfolio management.
7. Results-driven with a commercial mindset and team player attitude.
8. Fluency in English and French.

1. Client relationship management
2. Sales and goal achievement
3. Product knowledge and storytelling
4. Communication and interpersonal skills
5. Team collaboration
6. Visual merchandising
7. Inventory management

Experience in a customer-centric role, with a proven track record of achieving individual and team goals.

LOEWE offers a dynamic work environment with opportunities for professional growth and development, fostering a culture of inclusivity and empowerment.

LOEWE fosters a culture that values the uniqueness of its clients and teams, embracing diversity in gender, ethnicity, socioeconomic background, and abilities. The brand is committed to creating an inclusive environment where everyone feels valued and empowered to contribute their best.