Loewe Client Advisor

LOEWE, established in Spain in 1846, stands as a prominent name in the luxury fashion industry, renowned for its dedication to craftsmanship and cultural heritage. As part of the LVMH Group, LOEWE benefits from the conglomerate's extensive resources and global reach. Under the creative direction of Jack McCollough and Lazaro Hernandez, the brand continues to innovate while honoring its rich history, particularly in leather goods. LOEWE is committed to fostering an inclusive and diverse workplace, welcoming individuals from all backgrounds to contribute to its vibrant and dynamic team.

1. Achieve individual and store sales objectives.
2. Provide exceptional and memorable client experiences through emotional engagement.
3. Develop and maintain long-lasting client relationships.
4. Communicate regularly with clients via email, phone, and personalized notes.
5. Master and convey the brand's history and heritage.
6. Showcase product categories through expert knowledge and storytelling.
7. Expand and update the client book using company tools.
8. Collaborate with team members to achieve store objectives.
9. Participate in visual merchandising according to LOEWE's standards.
10. Maintain product organization and security in both front and back of house.
11. Assist with inventory management and back of house tasks.
12. Adhere to company policies, including grooming and behavior standards.

1. Proven experience in achieving individual and team goals.
2. Experience in a customer-centric role.
3. Deep interest in fashion, art, and culture.
4. Inclusive and open-minded attitude.
5. Confident, adaptable, and empathetic approach.

1. Effective communication skills.
2. Ability to build and maintain a client portfolio.
3. Results-driven with a commercial mindset.
4. Fluency in English and French.

Experience in a similar customer-centric role is required.

LOEWE offers a dynamic work environment with opportunities for professional growth and development within the luxury fashion industry.

LOEWE prides itself on a culture that values diversity and inclusivity, ensuring that all team members feel valued, included, and empowered. The brand encourages creativity and innovation while maintaining a strong commitment to its artisanal roots and cultural heritage.