Loewe Client Advisor

LOEWE, a distinguished name in luxury fashion, was established in Spain in 1846 and is recognized for its dedication to craftsmanship and cultural heritage. As part of the LVMH group, LOEWE benefits from the conglomerate's global reach and resources, while maintaining its unique identity under the creative direction of Jack McCollough and Lazaro Hernandez. The brand is celebrated for its innovative approach to fashion, blending traditional artisanal techniques with contemporary design.

1. Achieve individual and store sales objectives.
2. Provide an exceptional and memorable client experience through emotional engagement.
3. Develop and maintain long-lasting client relationships.
4. Communicate regularly with clients via email, phone, messages, or personalized notes.
5. Master and convey the brand's history and heritage.
6. Showcase product categories through knowledge and storytelling.
7. Expand and update the client book using company tools.
8. Collaborate as a team player to meet store objectives.
9. Participate in visual merchandising according to LOEWE's standards.
10. Maintain products in an organized, clean, and secure manner.
11. Assist with inventory management and back-of-house tasks.
12. Adhere to company policies, including grooming and behavior standards.

1. Proven experience in achieving individual and team goals.
2. Experience in a customer-centric role.

1. Deep interest in fashion, art, and culture.
2. Inclusive and open-minded attitude.
3. Confident, service-oriented, adaptable, and empathetic approach.
4. Effective communication skills with sensitivity to client relationships.
5. Results-driven with a commercial mindset.
6. Fluency in English and French.

Previous experience in a similar customer-centric role is required.

The position offers the opportunity to work in a fast-paced and ambitious environment, with exposure to a rich legacy of craftsmanship and cultural heritage.

LOEWE fosters a culture of inclusivity, valuing the uniqueness of its clients and teams. The brand is committed to welcoming individuals of all genders, ethnicities, socioeconomic backgrounds, and abilities, ensuring everyone feels valued and empowered to contribute their best.