Loewe Client Advisor

LOEWE, a distinguished luxury fashion house established in Spain in 1846, is renowned for its dedication to craftsmanship and cultural engagement. As part of the LVMH group, LOEWE is under the creative direction of Jack McCollough and Lazaro Hernandez, who infuse the brand with a playful yet intellectual approach to fashion. The brand is celebrated for its vibrant Spanish lifestyle and unparalleled leather expertise. LOEWE is committed to inclusivity, valuing diversity across all dimensions and fostering a culture where every individual feels valued and empowered.

1. Achieve individual and store sales objectives.
2. Engage clients emotionally to provide exceptional experiences.
3. Develop and maintain long-lasting client relationships.
4. Communicate regularly with clients via email, phone, and personalized notes.
5. Master and convey the brand's history and heritage.
6. Showcase product categories through knowledge and storytelling.
7. Expand and update client book using company tools.
8. Collaborate with team members to meet store objectives.
9. Participate in visual merchandising according to brand standards.
10. Maintain product organization and cleanliness in both front and back of house.
11. Support inventory management and back of house tasks.
12. Adhere to company policies, including grooming and behavior standards.

1. Proven experience in achieving individual and team goals.
2. Experience in a customer-centric role.
3. Interest in fashion, art, and culture.
4. Inclusive and open-minded attitude.
5. Confident, adaptable, and empathetic approach.
6. Effective communication skills for client portfolio management.
7. Results-driven with a commercial mindset.
8. Fluency in English and French.

1. Emotional intelligence in client interactions
2. Strong communication and interpersonal skills
3. Team collaboration
4. Product knowledge and storytelling
5. Organizational skills
6. Adaptability and flexibility

Experience within a customer-centric role is required, with a proven track record of achieving individual and team goals.

LOEWE offers a dynamic work environment with opportunities for professional growth and development within the luxury fashion industry.

LOEWE fosters an inclusive culture that celebrates diversity, encouraging individuals from all backgrounds to contribute their best. The brand values creativity, craftsmanship, and a commitment to cultural engagement, providing a supportive environment for personal and professional growth.