Loewe Client Advisor

LOEWE, a distinguished name in the luxury fashion industry, was established in Spain in 1846 and has since grown into one of the world's leading luxury houses. As part of the LVMH conglomerate, LOEWE is renowned for its commitment to craftsmanship, culture, and innovation. Under the creative direction of Jack McCollough and Lazaro Hernandez, the brand is celebrated for its intellectual yet playful approach to fashion, vibrant Spanish lifestyle influences, and unparalleled leather expertise.

1. Achieve individual and store sales objectives.
2. Engage with clients to provide exceptional and memorable experiences.
3. Develop and maintain long-lasting client relationships.
4. Communicate regularly with clients through various channels.
5. Master and convey the brand's history and heritage.
6. Showcase product categories through knowledge and storytelling.
7. Expand and update the client book using company tools.
8. Collaborate with team members to meet store objectives.
9. Participate in visual merchandising according to brand standards.
10. Maintain product organization and security both front and back of house.
11. Support inventory management and back of house tasks.
12. Adhere to company policies, including grooming and behavior standards.

1. Proven experience in achieving individual and team goals.
2. Experience in a customer-centric role.
3. Deep interest in fashion, art, and culture.
4. Inclusive and open-minded attitude.
5. Confident, service-oriented, adaptable, and empathetic approach.
6. Effective communication skills for client portfolio management.
7. Results-driven with a commercial mindset and team player attitude.
8. Fluency in English and French.

1. Client engagement and relationship building
2. Product knowledge and storytelling
3. Team collaboration
4. Visual merchandising
5. Inventory management
6. Communication and interpersonal skills

Beginner level experience in a customer-centric role is required.

LOEWE offers a dynamic work environment where employees can learn and grow daily, surrounded by passionate individuals. The company is committed to inclusivity and values the uniqueness of its employees, providing an empowering atmosphere for all.

LOEWE fosters a culture of inclusivity and diversity, welcoming individuals of all genders, ethnicities, socioeconomic backgrounds, and abilities. The brand emphasizes the importance of craft and culture, encouraging employees to contribute their best in a supportive and empowering environment.