Loewe Client Advisor

LOEWE, a distinguished name in the luxury fashion industry, was established in Spain in 1846 and is now under the creative direction of Jack McCollough and Lazaro Hernandez. As part of the LVMH group, LOEWE is renowned for its dedication to craftsmanship and culture, combining a playful approach to fashion with a vibrant Spanish lifestyle. The brand is celebrated for its unparalleled expertise in leather and its commitment to supporting contemporary art and culture globally.

1. Achieve individual and store sales objectives.
2. Provide an exceptional and memorable client experience through emotional engagement.
3. Develop and maintain long-lasting client relationships.
4. Communicate regularly with clients via email, phone, and personalized notes.
5. Master and convey the brand's history and heritage.
6. Showcase product categories through expert product knowledge and storytelling.
7. Expand and update the client book using company tools.
8. Collaborate with team members to contribute to store objectives.
9. Participate in visual merchandising according to LOEWE's standards.
10. Maintain product organization and security both front and back of house.
11. Support inventory management and perform ad hoc back-of-house tasks.
12. Adhere to company policies, including grooming and behavior standards.

1. Proven experience in achieving individual goals and contributing to team results.
2. Experience in a customer-centric role.
3. Deep interest in fashion, art, and culture.
4. Inclusive and open-minded attitude.
5. Fluent in English and French.

1. Effective communication skills.
2. Service-oriented and adaptable approach.
3. Empathy and confidence in client interactions.
4. Commercial mindset with a team player attitude.

Experience in a similar customer-centric role is required.

LOEWE offers a dynamic work environment with opportunities for personal and professional growth within the luxury fashion industry.

LOEWE fosters a culture of inclusivity and diversity, valuing the uniqueness of its clients and teams. The company is committed to creating an environment where all individuals feel valued, included, and empowered to contribute their best.