Loewe Client Advisor
LOEWE, a distinguished name in the luxury fashion industry, was established in Spain in 1846. As a part of the LVMH Group, LOEWE is renowned for its commitment to craftsmanship, culture, and innovation. Under the creative direction of Jonathan Anderson since 2013, the brand has embraced a vibrant and intellectual approach to fashion, with a particular emphasis on leather expertise and Spanish lifestyle influences.
- Achieve individual and store objectives.
- Connect with clients in an engaging emotional way to provide an exceptional and memorable client experience.
- Engage with all clients and develop long-lasting relationships.
- Maintain relations with clients through regular communication via email, phone, messages, or personalized notes.
- Master and transmit the brand's history and heritage.
- Highlight product categories through product knowledge and storytelling.
- Develop and grow a client book, updating client information on relevant company tools.
- Perform as a team player, participating and collaborating in all activities contributing to the overall objectives of the store.
- Actively participate in visual merchandising in accordance with LOEWE’s visual standards.
- Maintain products in an efficient, clean, secure, and organized manner; front and back of house.
- Support with inventory management and ad hoc back of house tasks.
- Follow the company’s policies and procedures including LOEWE’s standards in terms of grooming and behavior.
- Proven experience in achieving individual goals and contributing to team results.
- Experience within a similar customer-centric role.
- A deep interest in Fashion, Art, and Culture.
- Naturally inclusive and open-minded.
- Confident, service-oriented, adaptable, and empathetic in style and approach.
- Effective communication skills with the sensitivities to build and maintain a client portfolio.
- Results-driven with a commercial mindset without compromising on the Team Player attitude.
- Fluent in English and French.
- Client relationship management
- Product knowledge and storytelling
- Team collaboration
- Visual merchandising
- Inventory management
- Effective communication
Minimum 5 years of experience in a similar customer-centric role.
Working with LOEWE offers the opportunity to learn new things daily and collaborate with passionate individuals in a fast-paced and ambitious environment.
LOEWE fosters a culture of creativity and innovation, deeply rooted in its rich heritage of craftsmanship. The brand values inclusivity, open-mindedness, and a passion for fashion, art, and culture, encouraging employees to engage with clients in a personable and playful manner.


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