Loewe Client Advisor

Paris • France

Wednesday, March 26, 2025

LOEWE, established in Spain in 1846, is a prestigious luxury fashion house renowned for its exceptional craftsmanship and innovative designs. As a part of the LVMH Group, LOEWE is committed to excellence in the fashion and leather goods sector. Under the creative direction of Jonathan Anderson since 2013, the brand has embraced a new era, emphasizing a playful yet intellectual approach to fashion, deeply rooted in Spanish culture and craftsmanship.

1. Achieve individual and store sales objectives.
2. Provide an exceptional and memorable client experience through engaging and emotional connections.
3. Develop long-lasting relationships with clients.
4. Maintain client relations through regular communication via email, phone, messages, or personalized notes.
5. Master and convey the brand's history and heritage.
6. Highlight product categories through knowledge and storytelling.
7. Develop and maintain a client book, updating client information on company tools.
8. Collaborate as a team player to contribute to the store's overall objectives.
9. Participate in visual merchandising according to LOEWE's standards.
10. Maintain products in an efficient, clean, secure, and organized manner both front and back of house.
11. Support inventory management and perform ad hoc back of house tasks.
12. Adhere to company policies and procedures, including grooming and behavior standards.

1. Proven experience in achieving individual goals and contributing to team results.
2. Experience in a customer-centric role.

1. Fluent in English, Chinese, and French.
2. Effective communication skills with the ability to build and maintain a client portfolio.
3. Results-driven with a commercial mindset.
4. Confident, service-oriented, adaptable, and empathetic in style and approach.

Experience in a similar customer-centric role is required.

Opportunity to work in a fast-moving and ambitious company with people passionate about their work.

LOEWE fosters a culture of learning and growth, where employees are encouraged to explore new ideas and collaborate with passionate individuals. The brand values inclusivity, open-mindedness, and a deep appreciation for fashion, art, and culture.