Loewe Client Advisor
LOEWE, established in Spain in 1846, stands as a prominent luxury fashion house with a storied history exceeding 175 years. As part of the LVMH group, LOEWE has been under the creative direction of Jonathan Anderson since 2013, marking a new era focused on craftsmanship and cultural expression. The brand is renowned for its intellectual yet playful approach to fashion, vibrant Spanish lifestyle influences, and unparalleled expertise in leather craftsmanship. LOEWE is deeply committed to preserving artisanal techniques and supporting contemporary art and culture globally.
- Achieve individual and store sales objectives.
- Provide exceptional and memorable client experiences through engaging and emotional connections.
- Develop and maintain long-lasting client relationships.
- Communicate regularly with clients via email, phone, messages, or personalized notes.
- Master and convey the brand's history and heritage.
- Highlight product categories through extensive product knowledge and storytelling.
- Expand and update the client book using company tools.
- Collaborate effectively as a team player to meet store objectives.
- Participate in visual merchandising according to LOEWE's standards.
- Maintain product organization and security in both front and back of house areas.
- Support inventory management and perform ad hoc back of house tasks.
- Adhere to company policies, including grooming and behavior standards.
- Proven experience in achieving individual and team goals.
- Experience in a customer-centric role.
- Deep interest in fashion, art, and culture.
- Inclusive and open-minded nature.
- Confident, service-oriented, adaptable, and empathetic approach.
- Effective communication skills with the ability to build and maintain a client portfolio.
- Results-driven with a commercial mindset while maintaining a team player attitude.
- Fluency in English, Chinese, and French.
Experience in a similar customer-centric role is required.
Opportunity to work in a fast-paced and ambitious company with passionate individuals.
LOEWE fosters a workplace culture that values learning, creativity, and passion. The company encourages an inclusive and open-minded environment where employees are empowered to express their individuality while contributing to the brand's rich legacy of craftsmanship and cultural engagement.