Loewe Client Advisor

LOEWE, established in Spain in 1846, is a renowned luxury house with over 175 years of history. Under the creative direction of Jonathan Anderson since 2013, the brand emphasizes craft and culture, blending intellectual and playful fashion with a vibrant Spanish lifestyle and exceptional leather expertise. LOEWE values artisanal techniques and supports contemporary art, craft, and culture globally.

1. Achieve individual and store objectives.
2. Connect with clients in an engaging emotional way to provide an exceptional and memorable client experience.
3. Engage with all clients and develop long-lasting relationships.
4. Maintain relations with clients through regular communication and connection via email, phone, messages, or personalized notes.
5. Master and transmit the brand's history and heritage.
6. Highlight product categories through product knowledge and storytelling.
7. Develop and grow a client book, updating client information on relevant company tools.
8. Perform as a team player, participating and collaborating in all activities contributing to the overall objectives of the store.
9. Actively participate in visual merchandising in accordance with LOEWE’s visual standards.
10. Maintain products in an efficient, clean, secure, and organized manner; front and back of house.
11. Support with inventory management and ad hoc back of house tasks.
12. Follow the company’s policies and procedures including LOEWE’s standards in terms of grooming and behavior.

1. Proven experience in achieving individual goals and contributing to team results.
2. Experience within a similar customer-centric role.
3. A deep interest in Fashion, Art, and Culture.
4. Be naturally inclusive and open-minded.
5. Confident, service-oriented, adaptable, and empathetic in style and approach.
6. Effective communication skills with the sensitivities to build and maintain a client portfolio.
7. Results-driven with a commercial mindset without compromising on the Team Player attitude.
8. Fluent in English and French.

Experience within a similar customer-centric role.

The role is based in Paris, France, at La Samaritaine. LOEWE offers a dynamic and fast-moving work environment where employees can learn new things daily and work with passionate individuals.