Loewe Client Advisor
Loewe, a distinguished name in the luxury fashion industry, is part of the esteemed LVMH group, known for its commitment to excellence and innovation. Founded in 1846 in Spain, Loewe has a rich heritage of craftsmanship and is currently under the creative direction of Jonathan Anderson, who infuses the brand with a vibrant and eclectic artistic vision. As an employer, Loewe offers a dynamic and inclusive workplace where creativity and collaboration are highly valued.
- Meet or exceed monthly and yearly sales targets to drive business growth.
- Deliver exceptional, personalized customer service to build lasting client relationships.
- Achieve individual Key Performance Indicator (KPI) targets through superior customer engagement.
- Utilize CRM tools to collect and leverage customer data for personalized interactions.
- Collaborate with colleagues to foster a positive and communicative work environment.
- Maintain organization of the sales floor and stockroom according to company standards.
- Contribute to the visual merchandising of products in line with Loewe's aesthetic guidelines.
- Uphold the brand's image standards and adhere to company policies.
- Accurately record customer information in the database.
- Promote store events through various communication channels.
- Maintain an organized client book and ensure timely follow-up on sales and inquiries.
- Address client-related issues, including shipping and alterations.
- Participate in general housekeeping and store maintenance.
- Support inventory control and shipping/receiving processes as needed.
- Over three years of luxury fashion sales experience in a retail setting.
- Proven track record of exceeding sales targets and building strong customer relationships.
- Exceptional verbal and written communication skills.
- Ability to manage multiple tasks simultaneously.
- Strong organizational skills and attention to detail.
- Team-oriented mindset with a collaborative spirit.
- Adaptability and responsiveness to diverse customer needs.
- Flexibility to work evenings, weekends, and holidays as required.
- Foreign language proficiency is advantageous but not essential.
Minimum of 3 years in luxury fashion sales within a retail environment.
Loewe offers a comprehensive benefits package, including medical insurance, a bonus structure, paid time off, holiday pay, a 401k plan with automatic employee contributions, and more. The company is committed to diversity and provides reasonable accommodations for individuals with disabilities.
Loewe fosters an inclusive and dynamic workplace culture that values diversity and creativity. The company is dedicated to supporting its employees' professional growth and encourages a collaborative and communicative environment where innovation thrives.

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