Loewe Client Advisor

Palm Beach • USA

Tuesday, January 14, 2025

Loewe, a distinguished name in the luxury fashion industry, was established in 1846 in Spain and is now part of the LVMH conglomerate. Under the visionary leadership of Jonathan Anderson, Loewe has embraced a new era, blending artistic influences with fashion innovation. The brand is renowned for its dedication to craftsmanship and its commitment to supporting contemporary art and design globally.

1. Achieve and exceed monthly and yearly sales targets, contributing to the growth and development of the business.
2. Deliver exceptional, personalized customer service, building lasting relationships with clients and showcasing extensive knowledge of Loewe's products and heritage.
3. Meet individual Key Performance Indicator (KPI) targets through superior customer service.
4. Utilize CRM tools to gather and leverage customer data for personalized engagement and future opportunities.
5. Promote a collaborative and communicative workplace culture among colleagues.
6. Maintain an organized sales floor and stockroom in accordance with company policies.
7. Contribute to the visual merchandising of products, ensuring adherence to Loewe's standards.
8. Uphold the brand's image standards and guidelines.
9. Adhere to all company policies and procedures.
10. Accurately record customer information in the database.
11. Actively promote store events through various communication channels.
12. Maintain an organized client book, ensuring regular client contact and prompt follow-up.
13. Address client-related issues, including shipping and alterations.
14. Participate in general housekeeping and store image maintenance.
15. Support shipping, receiving, and inventory control as needed.

1. Over three years of experience in luxury fashion sales within a retail environment.
2. Proven track record of exceeding individual and store targets while building strong relationships with clients and colleagues.

1. Exceptional verbal and written communication skills.
2. Ability to manage multiple tasks simultaneously.
3. Strong organizational skills and follow-through.
4. Team-oriented mindset with a desire to collaborate effectively.
5. Adaptability to cater to diverse customer needs.
6. Willingness to work a flexible schedule, including evenings, weekends, and holidays.
7. Foreign language knowledge is a plus.

Minimum of three years in luxury fashion sales within a retail environment.

The position offers a comprehensive benefits package, including medical insurance, a bonus structure, paid time off, holiday pay, a 401k plan with automatic employee contribution, and more. Loewe is committed to diversity and inclusion, providing equal opportunities and reasonable accommodations for individuals with disabilities.

Loewe fosters an inclusive and dynamic workplace culture where diversity is valued and creativity is encouraged. The brand supports a collaborative environment where employees are empowered to contribute to the brand's legacy of craftsmanship and innovation.