Loewe

Client Advisor

LOEWE is one of the world’s major luxury houses, founded in 1846 in Spain. Under the creative direction of Jonathan Anderson, LOEWE has crafted a bold new chapter, translating a prismatic and eclectic range of art influences into fashion. The brand's legacy of craftsmanship is reflected in its commitment to supporting contemporary art, craft, and design globally.

1. Meet or surpass monthly and yearly sales objectives.
2. Provide outstanding, personalized customer service.
3. Exceed individual Key Performance Indicator (KPI) targets.
4. Utilize CRM tools for personalized client engagement.
5. Foster collaboration and open communication with colleagues.
6. Ensure the sales floor and stockroom are organized.
7. Contribute to the visual presentation of products.
8. Uphold LOEWE’s image standards and guidelines.
9. Adhere to company policies and procedures.
10. Record customer information accurately in the database.
11. Promote store events via email, phone, and personalized notes.
12. Maintain an organized client book and initiate regular client contact.
13. Address client-related issues, including shipping and alterations.
14. Support shipping, receiving, and inventory control as requested.

1. Over three years of luxury fashion sales experience in a retail environment.
2. Proven history of exceeding individual and store targets.
3. Exceptional communication skills, both verbal and written.
4. Strong organizational skills and follow-through.
5. Team-oriented mindset with a desire to collaborate.
6. Ability to thrive in a dynamic and fast-paced environment.
7. High adaptability to different customer needs.
8. Flexible schedule availability, including evenings, weekends, and holidays.
9. Foreign language knowledge is a plus.

1. Customer service excellence
2. Sales target achievement
3. CRM tool proficiency
4. Organizational skills
5. Communication skills
6. Team collaboration

Minimum 3 years of luxury fashion sales experience in a retail environment.

Generous benefits package including medical insurance, bonus structure, paid time off, holiday pay, 401k, and automatic employee contribution.

LOEWE values diversity and is an equal opportunity employer. The company fosters a collaborative and inclusive workplace environment. The position is located in Palm Beach, Florida.