Loewe Client Advisor

New York • USA

Friday, January 30, 2026

LOEWE, a prestigious luxury fashion house established in Spain in 1846, is renowned for its dedication to craftsmanship and culture. As part of the esteemed LVMH group, LOEWE operates under the creative direction of Jack McCollough and Lazaro Hernandez, offering a vibrant and intellectual approach to fashion. The brand is celebrated for its expertise in leather and its commitment to supporting contemporary art and culture globally.

1. Meet or exceed monthly and yearly sales objectives to drive business growth.
2. Deliver exceptional, personalized customer service to build lasting client relationships.
3. Achieve individual Key Performance Indicator (KPI) targets through superior customer service.
4. Utilize CRM tools to gather and leverage customer data for personalized engagement.
5. Collaborate with colleagues to foster a positive workplace environment.
6. Maintain organization of the sales floor and stockroom according to company policy.
7. Contribute to the visual merchandising of products in line with LOEWE’s standards.
8. Uphold LOEWE’s image standards and guidelines.
9. Adhere to all company policies and procedures.
10. Accurately record customer information in the database.
11. Promote store events through email, phone, and personalized notes.
12. Maintain an organized client book and provide prompt follow-up on sales and inquiries.
13. Address client-related issues, including shipping and alterations.
14. Participate in general housekeeping and store image maintenance.
15. Support shipping, receiving, and inventory control as needed.

1. Over three years of luxury fashion sales experience in a retail environment.
2. Proven track record of exceeding sales targets and building strong customer relationships.
3. Exceptional verbal and written communication skills.
4. Strong organizational skills and ability to manage multiple tasks.
5. Team-oriented mindset with a desire to collaborate.
6. Ability to thrive in a dynamic, fast-paced environment.
7. Adaptability to cater to diverse customer needs.
8. Willingness to work a flexible schedule, including evenings, weekends, and holidays.

1. Customer service excellence
2. Sales proficiency
3. CRM tool utilization
4. Communication skills
5. Organizational skills
6. Team collaboration
7. Adaptability
8. Multitasking ability

A minimum of three years of luxury fashion sales experience within a retail environment is required.

The compensation ranges from $24 to $27 hourly, dependent on skills and experience.

The position offers a comprehensive benefits package including medical, dental, vision, short and long-term disability insurance, various paid time off programs, employee discounts, and a retirement plan with employer contribution.

LOEWE fosters an inclusive culture that values diversity and welcomes individuals of all genders, ethnicities, socioeconomic backgrounds, and abilities. The brand is committed to ensuring that everyone feels valued, included, and empowered to contribute their best.