Loewe Client Advisor
LOEWE, a distinguished luxury fashion house established in 1846 in Spain, operates under the creative vision of Jonathan Anderson. Renowned for its craftsmanship, LOEWE is committed to supporting contemporary art, craft, and design globally. As part of the LVMH Group, LOEWE offers a dynamic work environment that fosters creativity and innovation.
- Achieve and surpass monthly and yearly sales objectives, contributing to business growth.
- Provide outstanding, personalized customer service, building enduring relationships.
- Exceed individual Key Performance Indicator (KPI) targets through exceptional service.
- Utilize CRM tools to gather and leverage customer data for personalized engagement.
- Foster collaboration and open communication with colleagues to enhance workplace environment.
- Ensure sales floor and stockroom organization per company policy.
- Contribute to visual merchandising, adhering to LOEWE’s standards.
- Maintain LOEWE’s image standards and adhere to company policies.
- Accurately record customer information in the database.
- Actively promote store events through various communication channels.
- Maintain an organized client book, ensuring regular contact and follow-up.
- Address client-related issues, including shipping and alterations.
- Participate in general housekeeping and store image maintenance.
- Support shipping, receiving, and inventory control as needed.
- Over three years of luxury fashion sales experience in a retail environment.
- Proven history of exceeding individual and store targets.
- Exceptional verbal and written communication skills.
- Strong organizational skills and follow-through.
- Team-oriented mindset with a collaborative approach.
- Ability to thrive in a dynamic, fast-paced environment.
- High adaptability to cater to diverse customer needs.
- Willingness to work a flexible schedule, including evenings, weekends, and holidays.
- Luxury fashion sales expertise
- Customer relationship management
- Organizational skills
- Communication skills
- Team collaboration
- Adaptability
- Multitasking
A minimum of three years of experience in luxury fashion sales within a retail environment is required.
The position offers an hourly rate ranging from $22 to $26, depending on skills and experience.
The role includes a comprehensive benefits package with medical, dental, vision, short and long-term disability, various paid time off programs, employee discounts, and a retirement plan with employer contribution.
LOEWE values diversity and inclusivity, fostering an environment where creativity and collaboration thrive. As an equal opportunity employer, LOEWE ensures a supportive workplace where all individuals are respected and valued.


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