Loewe Client Advisor

New York • USA

Monday, September 29, 2025

LOEWE, established in Spain in 1846, stands as one of the world's preeminent luxury houses, renowned for its dedication to craftsmanship and culture. As a part of the LVMH conglomerate, LOEWE benefits from the global reach and resources of its parent company, while maintaining its unique identity under the creative direction of Jack McCollough and Lazaro Hernandez. The brand is celebrated for its intellectual yet playful approach to fashion, vibrant Spanish lifestyle influences, and unparalleled expertise in leather goods.

1. Meet or exceed monthly and yearly sales objectives to drive business growth.
2. Deliver exceptional, personalized customer service to surpass client expectations and build lasting relationships.
3. Achieve individual Key Performance Indicator (KPI) targets through superior customer service.
4. Utilize CRM tools to gather customer data for personalized engagement and future opportunities.
5. Promote a collaborative and communicative work environment among colleagues.
6. Maintain organization of the sales floor and stockroom in accordance with company policy.
7. Contribute to the visual merchandising of products, adhering to LOEWE’s standards.
8. Uphold LOEWE’s image standards and guidelines.
9. Comply with all company policies and procedures.
10. Accurately record customer information in the database.
11. Actively promote store events through various communication channels.
12. Maintain an organized client book, ensuring regular client contact and follow-up.
13. Address client-related issues, including shipping and alterations.
14. Participate in general housekeeping and store image maintenance.
15. Support shipping, receiving, and inventory control as needed.

1. Over three years of luxury fashion sales experience in a retail environment.
2. Proven track record of exceeding individual and store targets while building strong customer and colleague relationships.

1. Exceptional verbal and written communication skills.
2. Ability to manage multiple tasks simultaneously.
3. Strong organizational skills and follow-through.
4. Team-oriented mindset with a collaborative spirit.
5. Adaptability to cater to diverse customer needs.
6. Willingness to work a flexible schedule, including evenings, weekends, and holidays.
7. Foreign language skills are a plus.

Minimum of three years in luxury fashion sales within a retail environment.

The company offers a comprehensive benefits package, including medical insurance, bonus structure, paid time off, holiday pay, 401k, and automatic employee contributions. The company is an equal opportunity employer, committed to diversity and providing reasonable accommodations for individuals with disabilities.

LOEWE fosters an inclusive culture that values the uniqueness of its clients and teams, regardless of gender, ethnicity, socioeconomic background, or ability. The company is committed to creating an environment where everyone feels valued, included, and empowered to contribute their best.