Loewe Client Advisor

Loewe, a distinguished name in luxury fashion, was founded in 1846 in Spain and is currently under the creative direction of Jonathan Anderson. As part of the LVMH group, Loewe is renowned for its commitment to craftsmanship, art, and design, making it a prestigious employer within the luxury sector.

1. Meet or exceed monthly and yearly sales objectives, contributing to business growth.
2. Provide exceptional, personalized customer service, building enduring relationships.
3. Exceed individual Key Performance Indicator (KPI) targets.
4. Utilize CRM tools to gather and leverage customer data for personalized engagement.
5. Foster collaboration and open communication with colleagues.
6. Maintain organization of the sales floor and stockroom per company policy.
7. Contribute to the visual presentation of products according to brand standards.
8. Uphold Loewe’s image standards and guidelines.
9. Adhere to company policies and procedures.
10. Accurately record customer information in the database.
11. Promote store events through various communication channels.
12. Maintain an organized client book and provide prompt follow-up on sales and inquiries.
13. Address client-related issues, including shipping and alterations.
14. Participate in general housekeeping and store upkeep.
15. Support shipping, receiving, and inventory control as needed.

1. Over three years of luxury fashion sales experience in a retail environment.
2. Proven history of exceeding individual and store targets.
3. Exceptional communication skills, both verbal and written.
4. Strong organizational skills and follow-through.
5. Team-oriented mindset with a desire to collaborate.
6. Ability to thrive in a dynamic, fast-paced environment.
7. High adaptability to cater to diverse customer needs.
8. Willingness to work a flexible schedule, including evenings, weekends, and holidays.

1. Sales expertise in luxury fashion.
2. Customer relationship management.
3. Effective communication.
4. Organizational and multitasking abilities.
5. Team collaboration.
6. Adaptability and flexibility.

A minimum of 3 years in luxury fashion sales within a retail environment is required.

$23 - $26.50 hourly, dependent on skills and experience.

Comprehensive benefits package including medical, dental, vision, short and long-term disability, paid time off, employee discounts, and a retirement plan with employer contribution.

Loewe fosters a culture of creativity and collaboration, emphasizing craftsmanship and innovation. The company values diversity and inclusivity, ensuring a supportive environment for all employees.