Loewe Client Advisor

New York • USA

Tuesday, January 21, 2025

Loewe, a distinguished name in the realm of luxury fashion, was established in Spain in 1846. As a part of the esteemed LVMH group, Loewe has been at the forefront of the industry for nearly 175 years. Under the visionary leadership of Creative Director Jonathan Anderson since 2013, the brand has embarked on a new chapter, emphasizing craftsmanship and culture. Loewe is celebrated for its intellectual yet playful approach to fashion, vibrant Spanish lifestyle, and unparalleled expertise in leather craftsmanship.

1. Achieve individual and store sales targets and consignment goals.
2. Utilize product knowledge to enhance the sales process, maximizing sales and transaction value.
3. Adhere to all company policies and procedures.
4. Capture and maintain relevant customer information in the database.
5. Promote store events through various communication channels, including email, phone, and personalized notes.
6. Maintain and expand a comprehensive client book.
7. Consistently follow up on client-related issues such as shipping and alterations.
8. Assist in general housekeeping and maintenance of the store's image.
9. Support shipping, receiving, and inventory control as needed.

1. Minimum of 3 years of experience in a retail setting, with a focus on sales, preferably in a luxury environment.
2. Proficiency in computer usage and ability to learn various software packages.
3. Knowledge of foreign languages is preferred.
4. Action-oriented with a strong drive for results.
5. Service-oriented with a strong customer focus.
6. Excellent verbal and written communication skills.

1. Sales expertise in a luxury retail environment.
2. Strong interpersonal and relationship-building skills.
3. Proficiency in clienteling and customer relationship management.
4. Ability to work collaboratively within a team.
5. Attention to detail and organizational skills.

A minimum of 3 years of experience in a retail setting, with a focus on sales, preferably within the luxury sector.

The compensation for this position ranges from $23 to $27 per hour, depending on the candidate's relevant skills and experience.

The position offers a comprehensive benefits package, including medical, dental, and vision insurance, short and long-term disability, various paid time off programs, employee discounts, and a retirement plan with employer contributions.

Loewe is a brand that values craftsmanship, culture, and creativity. The company fosters an inclusive and diverse workplace, where employees are encouraged to express their individuality and contribute to the brand's legacy of excellence. Loewe is committed to supporting contemporary art, craft, and culture worldwide, reflecting its dedication to innovation and artistic achievement.