Loewe Client Advisor

LOEWE, established in Spain in 1846, stands as a prominent luxury fashion house with a legacy nearing 180 years. As part of the LVMH group, LOEWE is renowned for its dedication to craftsmanship, culture, and innovation. Under the creative direction of Jack McCollough and Lazaro Hernandez, the brand is celebrated for its vibrant Spanish lifestyle, intellectual yet playful fashion approach, and unparalleled leather expertise. LOEWE is committed to fostering a diverse and inclusive workplace where every team member is valued and empowered.

1. Achieve individual and store sales objectives.
2. Provide exceptional and memorable client experiences through emotional engagement.
3. Develop and maintain long-lasting client relationships.
4. Communicate regularly with clients via email, phone, messages, or personalized notes.
5. Master and convey the brand's history and heritage.
6. Showcase product categories through storytelling and product knowledge.
7. Expand and update client information in company tools.
8. Collaborate as a team player to meet store objectives.
9. Participate in visual merchandising according to LOEWE's standards.
10. Maintain product organization and security in both front and back of house.
11. Assist with inventory management and other back-of-house tasks.
12. Adhere to company policies, including grooming and behavior standards.

1. Proven experience in achieving individual and team goals.
2. Experience in a customer-centric role.
3. Interest in fashion, art, and culture.
4. Inclusive and open-minded attitude.
5. Confident, service-oriented, adaptable, and empathetic approach.
6. Effective communication skills for building and maintaining a client portfolio.
7. Results-driven with a commercial mindset.
8. Fluent in English and German.

1. Client relationship management
2. Sales and goal achievement
3. Product knowledge and storytelling
4. Team collaboration
5. Effective communication
6. Inventory management
7. Visual merchandising

Previous experience in a customer-centric role is required, with a focus on achieving individual and team goals.

The role offers the opportunity to work in a dynamic and ambitious company, with exposure to a vibrant and culturally rich environment.

LOEWE fosters a culture of inclusivity and diversity, welcoming individuals from all genders, ethnicities, socioeconomic backgrounds, and abilities. The company values the uniqueness of its clients and teams, ensuring everyone feels valued, included, and empowered to contribute their best.