Loewe Client Advisor

Munich • Germany

Friday, November 28, 2025

LOEWE, a distinguished name in the luxury fashion industry, was established in Spain in 1846 and is renowned for its exceptional craftsmanship and innovative designs. As part of the LVMH group, LOEWE benefits from the conglomerate's global influence while maintaining its unique identity. Under the creative direction of Jack McCollough and Lazaro Hernandez, the brand continues to emphasize its commitment to craft, culture, and a vibrant Spanish lifestyle.

1. Achieve individual and store sales objectives.
2. Provide an exceptional and memorable client experience through emotional engagement.
3. Develop and maintain long-lasting client relationships.
4. Communicate regularly with clients via email, phone, and personalized messages.
5. Master and convey the brand's history and heritage.
6. Demonstrate product knowledge and storytelling to highlight product categories.
7. Expand and update the client book using company tools.
8. Collaborate with the team to contribute to store objectives.
9. Participate in visual merchandising according to LOEWE's standards.
10. Maintain product organization and security in both front and back of house.
11. Assist with inventory management and back-of-house tasks.
12. Adhere to company policies, including grooming and behavior standards.

1. Proven track record in achieving individual and team goals.
2. Experience in a customer-centric role.
3. Deep interest in fashion, art, and culture.
4. Inclusive and open-minded attitude.

1. Confident and service-oriented demeanor.
2. Adaptability and empathy in style and approach.
3. Effective communication skills for client portfolio management.
4. Results-driven with a commercial mindset.
5. Fluency in English and German; additional languages are advantageous.

Experience in a similar customer-focused role is required.

The position offers opportunities for career growth within a prestigious luxury brand, along with a supportive and inclusive work environment.

LOEWE fosters a culture that values diversity and inclusivity, welcoming individuals of all genders, ethnicities, and abilities. The brand is committed to creating an environment where everyone feels valued and empowered to contribute their best.