Loewe Client Advisor

LOEWE, a prestigious luxury fashion house founded in Spain in 1846, is renowned for its commitment to craftsmanship and culture. As part of the LVMH group, LOEWE is under the creative direction of Jack McCollough and Lazaro Hernandez, emphasizing an intellectual yet playful approach to fashion. The brand is celebrated for its vibrant Spanish lifestyle and unparalleled leather expertise, making it a leader in the luxury sector.

1. Achieve individual and store sales objectives.
2. Engage clients emotionally to provide exceptional and memorable experiences.
3. Develop and maintain long-lasting client relationships.
4. Communicate regularly with clients through various channels.
5. Master and convey the brand's history and heritage.
6. Showcase product categories through knowledge and storytelling.
7. Expand and update the client book using company tools.
8. Collaborate with team members to meet store objectives.
9. Participate in visual merchandising according to brand standards.
10. Maintain product organization and security in both front and back of house.
11. Assist with inventory management and other back-of-house tasks.
12. Adhere to company policies, including grooming and behavior standards.

1. Proven experience in achieving individual and team goals.
2. Experience in a customer-centric role.

1. Deep interest in fashion, art, and culture.
2. Inclusive and open-minded attitude.
3. Confident, service-oriented, adaptable, and empathetic approach.
4. Effective communication skills for building and maintaining client relationships.
5. Results-driven with a commercial mindset.
6. Fluency in English and German; additional languages are a plus.

Beginner level experience in a similar customer-centric role is required.

LOEWE offers a dynamic work environment with opportunities for learning and growth, fostering a culture of inclusivity and empowerment.

LOEWE prides itself on a culture that values the uniqueness of its clients and teams, promoting inclusivity across all genders, ethnicities, socioeconomic backgrounds, and abilities. The brand is committed to making all individuals feel valued, included, and empowered to contribute their best.