Loewe Client Advisor

LOEWE, a distinguished name in luxury fashion, was established in Spain in 1846 and is part of the LVMH Group. Renowned for its unparalleled craftsmanship, LOEWE is celebrated for its commitment to artisanal techniques and its vibrant Spanish heritage. Under the creative direction of Jack McCollough and Lazaro Hernandez, the brand continues to innovate while honoring its rich legacy. LOEWE is dedicated to fostering an inclusive culture that values diversity and encourages all employees to contribute their best.

1. Achieve individual and store sales objectives.
2. Provide an exceptional and memorable client experience through emotional engagement.
3. Develop and maintain long-lasting client relationships.
4. Communicate regularly with clients via email, phone, messages, or personalized notes.
5. Convey the brand's history and heritage effectively.
6. Showcase product categories through expert product knowledge and storytelling.
7. Expand and update the client book using company tools.
8. Collaborate with team members to meet store objectives.
9. Participate in visual merchandising according to LOEWE’s standards.
10. Maintain products efficiently and securely, both front and back of house.
11. Assist with inventory management and back of house tasks.
12. Adhere to company policies, including grooming and behavior standards.

1. Proven experience in achieving individual and team goals.
2. Experience in a customer-centric role.

1. Interest in fashion, art, and culture.
2. Inclusive and open-minded.
3. Confident and service-oriented with adaptability and empathy.
4. Effective communication skills for building client portfolios.
5. Results-driven with a commercial mindset.
6. Fluency in English and German, additional languages are advantageous.

Beginner level experience in a similar customer-centric role is required.

LOEWE offers a dynamic work environment with opportunities for career growth and development within the luxury fashion industry.

LOEWE prides itself on a culture that embraces diversity and inclusivity, welcoming individuals from all backgrounds and abilities. The company encourages a collaborative and empowering workplace where all employees feel valued and inspired to contribute their best.