Loewe Client Advisor

Loewe, established in Spain in 1846, stands as a pillar of luxury fashion, renowned for its dedication to craftsmanship and cultural heritage. As part of the LVMH group, Loewe thrives under the creative direction of Jack McCollough and Lazaro Hernandez, offering a vibrant and intellectual approach to fashion. The brand is celebrated for its expertise in leather and its commitment to supporting contemporary art and culture globally. Loewe fosters an inclusive workplace, valuing diversity and empowering all team members to excel.

1. Achieve individual and store sales objectives.
2. Provide an exceptional client experience through emotional engagement.
3. Develop and maintain long-lasting client relationships.
4. Communicate regularly with clients via email, phone, and personalized notes.
5. Master and convey the brand's history and heritage.
6. Showcase product categories through knowledge and storytelling.
7. Expand and update the client book using company tools.
8. Collaborate with team members to meet store objectives.
9. Participate in visual merchandising according to brand standards.
10. Maintain product organization and cleanliness in both front and back of house.
11. Support inventory management and back-of-house tasks.
12. Adhere to company policies, including grooming and behavior standards.

1. Proven track record of achieving individual and team goals.
2. Experience in a customer-centric role.
3. Deep interest in fashion, art, and culture.
4. Inclusive and open-minded attitude.
5. Confident, service-oriented, adaptable, and empathetic approach.
6. Effective communication skills for building and maintaining a client portfolio.
7. Results-driven with a commercial mindset and team player attitude.
8. Fluency in English and Italian; additional languages are a plus.

1. Client relationship management
2. Sales and goal achievement
3. Product knowledge and storytelling
4. Team collaboration
5. Effective communication
6. Inventory management
7. Visual merchandising

Minimum 3 years of experience in a similar customer-centric role.

Loewe offers a dynamic work environment with opportunities for personal and professional growth, fostering a culture of inclusivity and empowerment.

Loewe prides itself on a culture that celebrates diversity and inclusivity. The brand encourages a collaborative and supportive environment where all team members are empowered to contribute their best. Loewe's commitment to craft and culture is reflected in its modern interpretations of artistic achievements and its support for contemporary art and culture worldwide.