Loewe Client Advisor

LOEWE, a distinguished name in the luxury fashion industry, was founded in Spain in 1846. As a part of the renowned LVMH group, LOEWE stands as a testament to exceptional craftsmanship and cultural richness. Under the creative direction of Jack McCollough and Lazaro Hernandez, the brand is celebrated for its innovative approach to fashion, vibrant Spanish lifestyle influences, and unparalleled leather expertise. LOEWE is committed to fostering an inclusive workplace that values diversity and empowers all employees to contribute their best.

1. Achieve individual and store sales objectives.
2. Provide an exceptional and memorable client experience through emotional engagement.
3. Develop and maintain long-lasting client relationships.
4. Communicate regularly with clients via email, phone, messages, or personalized notes.
5. Convey the brand's history and heritage effectively.
6. Showcase product categories through knowledge and storytelling.
7. Expand and update the client book using company tools.
8. Collaborate with team members to achieve store objectives.
9. Participate in visual merchandising according to LOEWE's standards.
10. Maintain product organization and cleanliness in both front and back of house areas.
11. Assist with inventory management and other back of house tasks.
12. Adhere to company policies, including grooming and behavior standards.

1. Proven experience in achieving individual goals and contributing to team results.
2. Experience in a customer-centric role.

1. Deep interest in fashion, art, and culture.
2. Inclusive and open-minded attitude.
3. Confident, service-oriented, adaptable, and empathetic approach.
4. Effective communication skills with sensitivity to build and maintain a client portfolio.
5. Results-driven with a commercial mindset while maintaining a team player attitude.
6. Fluency in English and Italian; additional languages are a plus.

Minimum of 3 years in a similar customer-centric role.

LOEWE offers a dynamic work environment with opportunities for professional growth and development, fostering a culture of inclusivity and empowerment.

LOEWE prides itself on a culture that embraces diversity and inclusivity, welcoming individuals from all genders, ethnicities, socioeconomic backgrounds, and abilities. The brand encourages a workplace where everyone feels valued and empowered to contribute their best.