Loewe Client Advisor

Milan • Italy

Friday, November 14, 2025

LOEWE, a distinguished luxury fashion house founded in Spain in 1846, operates under the creative direction of Jack McCollough and Lazaro Hernandez. As part of the esteemed LVMH group, LOEWE is renowned for its commitment to craftsmanship, culture, and innovation. The brand is celebrated for its vibrant Spanish lifestyle and unparalleled expertise in leather goods, reflecting a rich legacy of artisanal techniques and a dedication to supporting contemporary art and culture globally.

1. Achieve individual and store sales objectives.
2. Provide exceptional client experiences through engaging and emotional connections.
3. Develop and maintain long-lasting client relationships.
4. Communicate regularly with clients via email, phone, or personalized notes.
5. Master and convey the brand's history and heritage.
6. Showcase product categories through knowledge and storytelling.
7. Expand and update the client book using company tools.
8. Collaborate as a team player to meet store objectives.
9. Participate in visual merchandising according to LOEWE standards.
10. Maintain product organization and cleanliness in both front and back of house.
11. Assist with inventory management and back of house tasks.
12. Adhere to company policies, including grooming and behavior standards.

1. Proven experience in achieving individual and team goals.
2. Experience in a customer-centric role.
3. Interest in fashion, art, and culture.
4. Inclusive and open-minded attitude.
5. Confident, adaptable, and empathetic communication style.
6. Commercial mindset with a team player attitude.
7. Fluent in English and Italian; additional languages are a plus.

1. Effective communication
2. Customer service excellence
3. Sales acumen
4. Team collaboration
5. Cultural sensitivity
6. Product knowledge
7. Client relationship management

Minimum 3 years in a similar customer-centric role.

The position offers the opportunity to work in a dynamic and ambitious environment, fostering personal and professional growth.

LOEWE fosters an inclusive culture that values diversity and empowers individuals to contribute their best. The company embraces all genders, ethnicities, socioeconomic backgrounds, and abilities, ensuring a welcoming environment for all employees.