Loewe Client Advisor

Loewe, a distinguished name in the luxury fashion industry, was established in Spain in 1846 and is part of the esteemed LVMH Group. Renowned for its unparalleled expertise in leather craftsmanship, Loewe is celebrated for its vibrant Spanish lifestyle and a playful yet intellectual approach to fashion. Under the creative direction of Jack McCollough and Lazaro Hernandez, the brand continues to honor its rich heritage while embracing contemporary art and culture. Loewe is committed to fostering an inclusive work environment that values diversity and empowers its employees to excel.

1. Achieve individual and store sales objectives.
2. Engage clients emotionally to provide exceptional and memorable experiences.
3. Develop long-lasting client relationships through regular communication.
4. Master and convey the brand's history and heritage.
5. Showcase product categories through knowledge and storytelling.
6. Expand and update the client book using company tools.
7. Collaborate with team members to achieve store objectives.
8. Participate in visual merchandising according to Loewe's standards.
9. Maintain product organization and cleanliness in both front and back of house.
10. Support inventory management and other back-of-house tasks.
11. Adhere to company policies, including grooming and behavior standards.

1. Proven track record of achieving individual and team goals.
2. Experience in a customer-centric role within the luxury sector.
3. Deep interest in fashion, art, and culture.
4. Fluency in English and Italian; additional languages are a plus.

1. Effective communication and interpersonal skills.
2. Confidence and adaptability in service-oriented interactions.
3. Empathy and inclusivity in client engagement.
4. Results-driven with a commercial mindset.
5. Team collaboration and support.

Minimum 3 years of experience in a similar customer-centric role.

Loewe offers a dynamic work environment with opportunities for professional growth and development within the luxury fashion industry.

Loewe fosters a culture that values the uniqueness of its clients and employees, promoting inclusivity across all genders, ethnicities, and abilities. The brand is dedicated to creating an environment where everyone feels valued and empowered to contribute their best.